Vayus Former Board Admin
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Hey there :) Just wanna know where to read about terms and conditions for payments? Reason: Last saturday June 2nd my game account got blocked cause of payment issue, I ordered Tera Thalers payed with visa card, unluckily amount of money never reached gameforge as they say and at same time my personal bank account was charged, so gameforge without warning blocked my game account sending me email notification about blocking account without any guide or solution to problem. Now by sending ticket at the first was standard answer lately he/she couldn't help sending again same ticket to right department as they say. After 4th ticket gameforge managed to email me bank they account number + IBAN to make payment which I did and still no response from them nor did they unblock account. I also wanna know if this lost days I had does count on tera membership or is membership frozen while blocked? Wanna know, where is written that they can block game account without warning, even I know is not my fault I am still confused with this kind treatment from gameforge side. In advance thanks for help Dino -
please help me with my Tera archer, i had activated the BuddyUp Rewards and i did the first time pvp battleground match that rewards 1.5milion xp and jumped from 29 to 31 instant and didnt recieve the 30lvl reward. im new to Tera, started today this morning and i plan to stay in this game for a long while cuz its amazing game. but these newbie rewards mean a lot to a new player like me, can i get that 30lvl gift plz. is it possible? i already submitted a ticket to support. i wait for reply. i did nothing wrong from my side, justt i decided to do the first ever BG quest and that huge amount of xp got me to 31lvl. i had no idea........ -
Hello, I just tried logging in to send a support ticket, but unfortunately it got blocked since it did not log me in at all. So I am trying through this way: my tera club was renewed as of yesterday but I did not receive my in game items. Are they on it's way or are the tera club items changed? Thank you
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hi , i was playing tera as a free user year ago, i had different chars at different servers, but servers got merged and my all chars are collected at mystel, now when i try to log in it says i have to delete 4 of my 7 chars to log in. i am a subscriber now but i cant still log in before deleting my 4 chars. can u help me ?
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Lyârîcâ
Hab dein Titelbild gesehen... Kuroshitsuji!!! *-* Sebbbyyy -
Nirocae
Moin! Danke nochmal für die Files heute - auch wenn's mir im Endeffekt nciht geholfen hat :)
Tempestwow