Im also starting to see my stuff come in now. it must be back logged.
Yeah, same. Still didn't get the stuff from the buddy system in the character where I used the endgame pack from 43-70. Is that working as intended?
Posts by Beelzeboss
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I am also missing an items that I purchase. about $50 worth of items. I only got the Tikats in my item claim.
I just bought a EndGame Package and I got it just fine, so it's working now, but yes, it's the items that we bought yesterday that arent there (but I still got charged and I cant buy any more Epic Starter chests).
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Hello everyone, the issue should be fixed now, please take another look.
Our apologies for the trouble caused.
Item Claim is fixed, however, I bought the Epic Starter chest from the shop while it was bugged yesterday and didn't get the box now, just the Tera Club time.
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The servers were having issues over the weekend and it knocked the Item Claim server offline. Nobody works in the office on weekends, so the soonest you can see this fixed is tomorrow.
They probably lost quite a bit of money from people not buying thalers in the happy hour tho because they knew item claim was broken. It was probably cheaper to pay ONE person to go back to the office for an hour.
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Returning player here, bought 1400 thalers, wanted to get the starter pack + endgame pack + 30day TC. Can't get anything. Selling premium currency but not letting players spend it must be a whole new level of incompetence.
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12hs later, no reply and hasnt been fixed. Wow.
