You can be indignant on the forum as much as you like, caps and increasing text size will not solve the problem, but can only cause consequences in the form of blocking the forum account for constant violations of the Forum Rules.
Now is the weekend, and your situation is not ordinary. Just be patient, shouldn't insult and hysterize (it's pointless)) and wait if you really want to solve your problem. ¯\_(ツ)_/¯
But MissTao, you seem to misunderstood the intention of my message, my intention is not to "insult" (who dared to insult you I wonder) but to inform to future folks what to possibly avoid to not suffer some shameful headache, and whats better than avoiding pointless misleading directions to the support page than explaining straight to the point what may be causing the trouble in the first place making use of the biggest font size possible, I don't see how my comment may not help at all, If multiple searches on google didn't solve anything related to this trouble for months, then maybe this exact post would do.
Only time will tell. ¯\_(ツ)_/¯