Posts by scotmickle

Quote from missTao

Check which region (Europe or North America) you selected in the Gameforge Client, perhaps the problem may lie in this. Also, please clarify which of your family (you, your daughter or son) migrated from En Masse and whether your accounts were created or the migration took place to existing accounts.

How to check the selected region

Launch the Gameforge Client. Go to the Library and select TERA from the games.

After that, click on the name of your game account:

And check the selected region:

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Region seems to have been the issue, I did not think of this as none of us changed any region settings so not sure how my daughter and son in law's client got set to Europe. Thank you for your assistance.

Quote from Melione

Hello,

it is normal to get a message 'An error has occurred please try again later'' when you trying to launch the game through GF client for the first time. Unless you were playing on EN side before, the system will give you this error due to the fact that the servers for NA will open on 12th of November.

You will find the above also in our FAQ

That would understandable except you missed where I stated that this issue is not present on either my daughter & son in law's pc's that are Intel based. I have further tested this on 2 more AMD based system's with the same error happening. It has nothing to do with first time log in or server as I am not even getting to that option before the error.

OK, I have had the EME launcher & Tera client installed on a separate drive specifically for my games. After migrating my account to GF I downloaded the GF launcher & Tera client. Unfortunately there is no way to control where GF launcher installs but there is for the client. I have tried installing the Tera client to my games drive as well as to the default location with no change. I have disabled Windows firewall and defender as well as my antivirus software. I have verified there isn't anything in my host file as well. I have installed and uninstalled multiple times, re-downloaded the GF launcher installer. Windows is a standard 10 Pro version updated as well as all drivers. Nothing has changed the outcome. I have disabled ipv6 on my pc, on my router and on both with no change. Took my pc to my daughter's house and same result. So it is neither my router or internet. My EME Tera client loads just fine but the GF Tera client gives me this error. However, my daughter and son in law's pc's load it just fine. My son has the exact AM4 motherboard & ram as me but with an older cpu, and with an Nvidia gpu instead of my AMD and his gets the error as well. My daughter and her husband both have Intel system, one has an Nvidia gpu and the other an AMD and both load to the server select screen without the error. I will be installing this on my wife's pc later tonight which is an AMD apu based system to see what happens with it. This is very frustrating as I have never had this issue with the EME client.