Posts by Sweet.Shiro.Neko

Quote from missTao

This is a technical feature. I can't even suggest what it is connected with and why it is so, but specialists really cannot just take, open the database and find your account, which appeared as a result of the migration. Until you log into your account in the game world, this will remain impossible. I perfectly understand your indignation and concern...

But you just have to be patient and wait for two things: when the En Masse servers will be closed on November 9 and when the new servers at Gameforge will open on November 13. Don't worry, the migration process will be available until December 18, so you should have time to solve all the problems that have arisen.

By the way, try to check something:

• Launch the Gameforge Client;
• Go to the Library and select TERA from the games;
• After that, click on the name of your game account (as in this screenshot);
• Then change the region to "North America" (as in this screenshot).

Below, you should see all of your in-game accounts associated with your Gameforge account. If there is something on the list, you can relax – the migration process was probably successful.

Nevertheless, be sure to contact the Support Team if, after the launch of new servers, you will not be able to enter the game for any reason. Hope your problem gets resolved! Welcome and good luck!

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If you have read the whole thread you may notice that we cant login with our main accounts on support and had to resort to alt account to open a ticket, Only to be told they cant give us support on an alt account for issues we have on our main.

The thing that worries us more is that if migration was not successful GameForge is locking us away to get support for it.

Quote from Melione

As about not being able to confirm if your accounts migrated or not, this is happens because the North America servers are still available, we currently do not have the information related to your account and due to this we are unable to confirm whether your account has been migrated successfully at this time.

Sorry but I cant believe you are unable to confirm because of this:

https://imgur.com/uhmAESD

In that screenshot we can see clearly the migration process page is YOURS because the url there says https://us.tera.gameforge.com/…=1&commit=Start+Migration

How can you expect us to believe you dont have access to YOUR OWN data?

Quote from Melione

Hello,

to answer your question (although it was already answered by players), yes you need a second account to contact our support system. As about the forum account and Gameforge Client account, you can find information here Forum Login

Sweet.Shiro.Neko regarding your issue, if you haven't contacted our support yet, please do so.

The issue I have and several friends have too is that we are not receiving a "verification" email from support either. We are not able to open tickets because we cant verify our mail and we cant get answers from our issues.

Basically, some people even had to resort to a secondary email to be able to open a support ticket. Why your registration/verification process is this messy? All I have heard about GF are bad things and I understand why with this.

I had received an answer on a secondary account about my issue and a friend shared me the answer they gave him too. You at GameForge told us that you dont have any means to confirm if our accounts have been migrated succesfully, that's just stupid, how its posible you cant confirm it? Also, you are answering that we cant receive support or info about our main account in a secondary account, so you are giving us the middle finger.

Now I am understanding why people call your company Fail Forge.

Quote from Senorita

Was also wondering why we need to create different accounts.

I registered my Gameforge account right when it was announced they would take over NA servers, then came to the forums so I could get a decent name – fortunately the name of my main character was available – and had to create another account to access the forums.

Right when EME shared a link to the migration process, I tried to transfer but it said there was an account already registered with those credentials. I think it's because TERA and TERA Forums are accessed through the same account, while the account used to access Gameforge in general is separate for some reason.

I opened a support ticket which hasn't been answered yet, but when I tried to migrate again a few minutes ago it seems to have worked. Tried again just to make sure and I got a message saying it has already been migrated, so I'm assuming everything's alright now.

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Aaaaaaaaaaaaaaaaand, to make it worse you need to create another account to get access to support...

So its 3 accounts total.

Pretty dumb if anything.

I tried to reset my support password and I got an email from GameForge directed to a diferent username. That guy is not me and now I am even more worried my account will not be migrated properly and I may lose all I had.

To make it even worse its like GameForge has locked NA accounts to get access to their support service. Other friends told me they have the same issue on GameForge support webpage.

We type our e-mail, our password and the captcha, once we click on login button the info on the text boxes is erased and nothing happens.

Today I started my migration process for NA accounts. Followed all steps and in the last part, I didnt get any notification nor mail either.

Friends told and shown me what screens they were redirected and what mails they got after their migration but in my case I got neither.

I tried to login to open a support ticket using my GameForge account but support webpage doesnt recognize my account.

How I will be able to know if my account was successfully migrated if every single source I could get is not working properly for me?

EME already answered my support ticket telling me they cant help me on this matter, its obvious as this is a GameForge thing.

These are the mails I am not receiving:

- https://imgur.com/85jLkqQ

- https://imgur.com/9gpQNaF

The first is after you fill info requested by GameForge migration page and click on migrate button.

The second is after you download GameForge launcher and it ask you to verify your account.

None of those I have received on my mail yet and this makes me think my account is not being migrated properly.

Quote from Buschfunker

Can u enable server transfer then? Cause gameforge forced us killian pvp players to play on pve server and now there will be pvp servers and i want to transfer to them!!!

You will be disapointed with NA PvP server tho. Even if we have lvl 65 Open World PvP, even if we have GvG system on, there are no GvG at all from active guilds, there is no people you can gank on Open World, CU only has 3-4 guilds competing for 1st rank and the whole amount of players inside are barely between a hundred or a little bit more.

Kaiator server from NA is in the same or worst state than Killian was before the merge.

I dont think GF will keep that server up for a long time because the focus from devs have been PvE for quite a lot time already.

Quote from Powerofyolo

make overpower apply the effect on both hits of whirlwind

Make it a passive instead of an active skill. The current overpower doesnt have any reason to be an active skill.

Quote from Jubei

True, i had characters on two servers, max lvl, i quit game for one year, when i come back serwers was merged and they forced me to delete 3 chars from my 6 chars...

That was the time when i started dont like Gameforge because they showed what they are and how they care about players. I dont care about them anymore, i even stoped buying anything from thier shop (and i was buyin a lot in past). I regret every $ spend for them.

Great game ruined by this company in EU.

Sad but true...

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Samething similar is said about EME, NA publisher, and worries me a lot since GF or BHS itself are the more probable options for the new NA publisher. If things will be the same or worse then I guess this game is doomed.

Quote from Kraxler

KEKW nobody want to publish this game anymore. Only JP is left now

Imagine, KT and JP has been living with 2 servers since... 9 years and only recently they had to merge into 1 on their regions. And they are still profitable. You can clearly get an idea how bad MMO bussines are out of Asia (I mean their rng cash shop).

Whatever happens to NA region I hope its for the best. The last 2 years has been the worse years for TERA overall and all its because the publisher decisions.

We got this and I wonder if GF is going to get it as they did with SEA and RU.

https://www.facebook.com/48949…/posts/10163975760635032/