Hello, in case your character is stuck, please contact our support team and they will be able to help you: https://tera.support.gameforge.com/index.php?fld=en
Thank you, It helped, but it happened again on another character, during the quest.
I see the problem is with teleport scrolls. Maybe it will be a good idea to make a "unstuck" button in support account on the site, untill the bug will be fixed and problem solved?
Greets.