i have similar problem but the splash screen doesnot disappear....my cpu and ram usage spike to 65+ percentage and is stuck just like that...when i checked the dump file of the process not responding it shows the following.
Code
- XCEPTION_RECORD: (.exr -1)
- ExceptionAddress: 0000000000000000 ExceptionCode: 80000003 (Break instruction exception) ExceptionFlags: 00000000
- NumberParameters: 0
- FAULTING_THREAD: 000041bc
- PROCESS_NAME: TERA.exe
- ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
- EXCEPTION_CODE_STR: 80000003
- STACK_TEXT: 00000033`b6afd068 00007ff9`891d6891 : 00000033`b6afd128 00007ff7`01b23336 000006b3`f18aed00 000006b3`31580100 : ntdll!NtDelayExecution+0x14
- 00000033`b6afd070 00007ff7`01b27058 : 000006b3`f18aed00 00000033`00000000 00000000`c00000bb 00000000`00000000 : KERNELBASE!SleepEx+0xa1
- 00000033`b6afd110 00007ff7`01b94f0e : 00000009`0e380570 000006b3`f2e0f1d0 00000033`b6afd1b0 00000000`0000001c : TERA!Scaleform::Thread::`default constructor closure'+0x4e248
- 00000033`b6afd140 00007ff7`01b76878 : 000006b3`0011ffff 000006b3`f2e0f000 00000033`b6aff840 00000000`0000001c : TERA!Scaleform::Thread::`default constructor closure'+0xbc0fe
- 00000033`b6afd190 00007ff7`01b780bd : 000006b3`f2e0f000 000006b3`f2e0f000 00000000`00000000 00000000`00000000 : TERA!Scaleform::Thread::`default constructor closure'+0x9da68
- 00000033`b6afda00 00007ff7`01b69501 : 00000009`0e37f276 00000000`00000000 00000000`00000073 00000000`00000000 : TERA!Scaleform::Thread::`default constructor closure'+0x9f2ad
- 00000033`b6afda50 00007ff7`01b9d704 : 00000000`00000000 00000000`00000073 00000033`b6afdb90 00000000`00000000 : TERA!Scaleform::Thread::`default constructor closure'+0x906f1
- 00000033`b6afda90 00007ff7`01ba1be2 : 00000000`0000000b ffffffff`00000000 ffffffff`ffffffff 00000000`00000000 : TERA!GetOutermost+0xc84
- 00000033`b6afe9e0 00007ff7`026916ec : 000006b3`310477b0 000006b3`00000009 000006b3`28c119a0 00000000`000000c8 : TERA!GetOutermost+0x5162
- 00000033`b6aff7c0 00007ff7`02690bfc : 000006b3`00000001 00000009`0a3b548a 000006b3`28db6d84 00000000`00000000 : TERA!Scaleform::Render::Matrix2x4<float>::Prepend+0x99b4c
- 00000033`b6aff880 00007ff7`026909f0 : 00000000`00000000 00000000`00000001 00000000`0000000a 00000000`00000000 : TERA!Scaleform::Render::Matrix2x4<float>::Prepend+0x9905c
- 00000033`b6aff970 00007ff7`02690a8a : 00007ff7`01930000 00007ff7`01b84430 00007ff7`03ad4b10 00007ff7`049fc000 : TERA!Scaleform::Render::Matrix2x4<float>::Prepend+0x98e50
- 00000033`b6aff9c0 00007ff7`026986ae : 00007ff7`01930000 00007ff7`049fc000 00000000`0000000a 00007ff7`04a50b1c : TERA!Scaleform::Render::Matrix2x4<float>::Prepend+0x98eea
- 00000033`b6affa00 00007ff7`036255ee : 00000000`0000000a 00007ff7`04a50b1c 00007ff7`049f1200 01d66e65`d412ce9a : TERA!Scaleform::Render::Matrix2x4<float>::Prepend+0xa0b0e
- 00000033`b6affa40 00007ff9`89f67bd4 : 00007ff7`03625270 00000000`00000000 00000000`00000000 00000000`00000000 : TERA!Scaleform::Render::Matrix2x4<float>::Prepend+0x102da4e
- 00000033`b6affa80 00007ff9`8b80ce51 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
- 00000033`b6affab0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
- STACK_COMMAND: ~0s; .ecxr ; kb
- SYMBOL_NAME: tera!Scaleform::Thread::`default constructor closure'+4e248
- MODULE_NAME: TERA
- IMAGE_NAME: TERA.exe
- FAILURE_BUCKET_ID: BREAKPOINT_80000003_TERA.exe!Scaleform::Thread::_default_constructor_closure_
- OS_VERSION: 10.0.18362.1
next when i check the apps running by nvidia gpu at the time of the crash tera, which is supposed to be handled by nvidia, is missing...this is confirmed with setting the nvidia gpu as the preferred processor for all processes....this happens only with tera ...i suspect with all games in the gf client (possibly those using 64 bit)...other games are running fine...so gpu is fine...running game on laptop....have no mods installed...did every other step mentioned in patch note update...pls give us a solution...hope this is of some use
