Gameforge wants to be seen as a big and serious game publisher in Europe ... A good joke.
You claim that "Our team is aware of the situation and is investigating the issues" ... Empty words that do not translate into action.
It is embarrassing that a handful of people who helps / creates modules for Tollbox who is at the IT school lvl or does it for fun have a better idea of the situation th than the IT department of a large company.
Atmorph knows this. Embarrassing is that one person (K *** s i hope you burn) sending invalid packages crash servers many times a day. For what? That his bots would get their coins back? To be able to kill Caiman in the pvp zone? To duplicate value items?
When a person sees what is happening and regularly hears about modules that help cheat in every way, about bots passing the start island, meme blasts, endless burning heart, infinite TC for which only a handful of people were banned, and many others, you really want to leave the game .
Stop pretending and start doing your job for which you take real money.