Posts by Sundae

  • Support made a mistake and deleted my account

    Hi, i made a support ticket because my Tera club went to the wrong account that was linked to my Gameforge launcher. I made a ticket explaining everything and side note the whole Typing and waiting for a response can take up days and is not effective at all. Now hours later i log in on my Gameforge launcher and it requires me to log in again, so sure i type in my pasword etc and it gives me a error code that not info can be retrieved! i logged in briefly and it trow me out again in a matter of seconds. The support doesnt aswer and there is not quicker way to solve this...meaning my account was wiped?is there someone who can solve this issue?

  • Account banned after purchasing with paypal

    Hello, friday i wanted to top up my thera thalers, i did this with the paypal feature. After purchasing the site gave me a error message and the thalers were not purchased and i still dont know why. Yes i have money on my paypal and yes its still there and yes its more then the amount i bought. So i was kinda bummed but was like ok never mind then...then this weekend there was a 30% discount so i thought you know what let me buy some now, so i go on the site and BAM account is blocked you cant use this feature....i was like dahell is this banned ...blocked..why what did i do. So i made a ticket and have no response on it yet, could someone kindly help me please if yall want that money it there just take it in my paypal. Dont get why it didnt work in the first place!