Don't use any outside EU connection
Don't spam vpn connection tries, their auto ban bans you for sure since it's just shit
i have only tried one connection in UK and account get blocked, gameforge certainly know what is Realpolitik
Excuse me for asking a question you ignorant. You're not paying to play, you're paying to get bonuses ingame, the game is free to play. Also in the Tera Club contract it doesn't say that you will get real humans helping you through the support instead of bots.
your argument is beyond ridiculous, contract is not the only thing matters in this case, ever heard of the word negligence? how can someone, as a customer of gameforge, exercise his right to use virtual items and benefits that have been paid in a MMORPG, if the gaming service is not rendered in an appropriate way in the first place?