If you used the 3d Tera Club code your keys will only get sent when this code runs out.
Basically you have 3days TC and you buy 1 month so the 30 days will get added to your accounts -> 33d -> You will get the keys as soon as your normal 30d subscription starts. If you didn't use the 3d code then there is a different problem and you should make a support ticket.
I did actually, thank you so much for clarifying.
I guess there's no other choice, I will just have to wait out the first 3 days.
Purchased the 30 day. Have tried re-logging, changing characters and even exiting the client completely and logging back in, still yet to receive anything in my mail/parcel post.
Have also just now submitted a ticket.
Just a quick question, I keep getting mixed answers in-game. Do the strongbox keys normally take several hours+ to appear ready to claim? My GF and I both are yet to receive them after purchasing Tera Club more than 6 hours ago on our respective accounts.
I figured they would help us get started comfortably upon selling some but that unfortunately hasn't been the case.
Thank you.
