in order to make it easier ot read and follow your line of thought here:
This patch has been very badly implemented and they must have understood the problems is was going to cause with 8GB memory and Win7. The developers and publisher no doubt factored in the drop off rate of some players who may not have the finacial resources nor the technical ability to resolve both the patching issues and the technical issues. No real help has been provided and this thread receives no formal point of discussion from the publisher. And the reason is cus the small number it affects is already a loss they are willing to take.
My advice to the publisher is you really could do with improving your communication skills. Also it is worth making the point to the developer that every user is important. Especially when content generally for this game is so poor for your average user. Those casual players with poor systems could be just the kind of players that take up a sub or buy from the store. You lose all that opportunity by dumping them. Plenty of free to play games out there at the moment and I don't see them turning their backs on players like me.
Not a problem. The patch booted me out and expects me to upgrade and tweak and reinstall and get a different OS etc etc. Its easier just playing something else.
Thanks for the tip and I'm sure it will help others. I do appreciate all the advice. I am with it now in terms of what is needed to improve matters. But I'm gonna take a rain check.
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here's the thing tho and ill go in order to follow your line of thought as well:
1: they(BHS) straight up either dont have the knowledge and/or code base or they flat out do not care and were counting on people having systems that would just overpower the game thru years of no optimization passes. The implementation of the 64 bit patch was horrible because there was no transition period AT ALL, most other games that go thru this process actually implement their clients in a way that allows both clients to coexist as a form of legacy support. If i had to guess BHS doesn't have the knowledge in studio to implement this properly in the server, and even if they did i dont think GF or any other publisher is interested in carrying the overhead their servers would have to take to communicate with both clients, considering the horrible performance servers have been having.
2: forget communication, at this point anyone that legitimately wanted to help is long gone, the content has been consistently poor since adventure coins became a thing(and they failed to deliver on the idea that led them to use them as now we have even more entry restrictions than before.), we have time based subscriptions but your being restricted in useful game time, so the sub is simply not worth it even as a dedicated player. As for technical issues, unless it involves the Shop, the publishers straight up dont read your tickets(and i know this from experience since i have the same issue, albeit for different reasons and symptoms).
lastly, just forget it, it's not our job to fix their broken game, if neither BHS nor GF can't be arsed to provide support, i'd recommend stop wasting your time on their door and try something else.