Posts by dedust

Open GF client > settings and check with which game account you are trying logging in. If its correct account, then yea, support

Hello,

Is it possible to make section regarding migration in https://tera.support.gameforge.com/

In haste I made mistake by creating Gameforge account under my linked account which was not intentional.

I would want to removed that Gameforge account but still link my NA account to my actual GF account.

I had similar result recently as yours.

I hope this helps you.

Tera accounts are now linked to Gameforge account.
Notice email address when you open GF client (top-right corner of window). If it is different from your Tera NA email (and also your Tera EU mail), that probably means your tera game account is linked to GF account which has different email address.

You can check tera accounts linked to your GF account by opening.
GF client > Library > Tera > Settings (under Play button)

Selecting one of those mails (if you have more than 1) will select tera account with which you will login to game.

When you want to recover account password, you will want to use email address from your Gameforge client.