Hello!
Before I go on answering, I'll "introduce" myself. Those who watched the live stream some weeks ago, know me already... For those who didn't: I'm SiS and I'm the "social media girl" as Atmorph likes to call me :miffy: . I started working for TERA as community engagement manager & social media manager, and thus I'm trying to prepare events and other activities such as the live streams for the community (btw, next live streams are being planned already!).
I started planning this event some time ago (with the awesome help from Atmorph - sorry I torture you!), unfortunately the first concept I wrote about it was technically impossible so I had to modfy it several times and come with different alternatives to make it happen. Now reading your comments I see some points I didn't see before, so I thank you for the feedback.
This one of the first "big" events I planned for you guys, so I see it as a test run right now. With your feedback, I'll improve the next concepts to make the events more interesting. 
So, to answer some the questions/comments:
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ill ask something, there are 12 servers, so there 60 ppl get rewards ?
No, there are only 10 winners out of the whole community.
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Did you even reset the ranking for this?
No, the scores aren't reset. The event was supposed to start with the update, but as I mentioned before I had to modify the concept and it got postponed. However, I didn't want to delay it any loger until the scores were reset.
It shouldn't be impossible to get a hold on those prizes. But I'll keep this in mind for next events for sure.
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I have a question regarding this event, how exactly does seem format the e-mail?
The format should be...
Subject: 1000
(example as if you had 1000 points of personal rating... in your case from the screenshot it's 1381)
Body:
*char name
*server
*Language version
Though, keep in mind that the scores should be sumbitted between the period mentioned in the announcement!
Same for the other comments about the server pools, I will also consider differences between PvP/PvE servers for next time and make a division on them whenever it's possible.
Cheers!
SiS