Posts by Sunflare

    Regarding Source file corrupt issues for Steam players


    The presence of corrupted files could sometimes lead to stuck characters or character creation issues.
    Since there's no "repair" function within the TERA via Steam launcher, repairs can be done using the Steam launcher's "file integrity verification" function.


    Here's how to do it:
    1. Open the Steam launcher, find TERA, right click on it and select Properties.


    2. Go to Local Files and click on Verify Integrity of Game Files.


    3. Wait a couple of minutes until the verification is complete.


    4. Once done, you will see the results.


    The number of issues found might include corrupted, missing or renamed files. These files will be downloaded right away.
    Hopefully, this will resolve your issue. If not, consult the Launcher Issues Guide again and feel free to leave a comment, create a thread or send a Support via Steam ticket.

    Antwort vom Support war, dass ich keine 2 Accounts verbinden kann und ich somit meinen Steam-Account oder die Charaktere auf einen "normalen" Account übertragen kann.


    Sehr Schade

    Nun, ich habe nichts besseres erwartet. Sei nicht traurig - es ist normal für die Unterstützung nicht zu helfen.


    Wenn du dein altes Konto über Steam verwenden möchtest, kannst du sie bitten, das neue aus deinem Steam-Profil aufzuheben. Auf diese Weise kannst du das alte, normale Konto verknüpfen und mit deinen alten Charakteren über Steam spielen. Die neuen Charaktere werden aber gegangen.


    Wenn du beide Konten behalten willst - das alte Gameforge-Konto und das neue Steam-Konto - kannst du mit beiden spielen. Die neue über Steam und die alte über den normalen TERA Launcher, genau wie jeder mit mehr als 1 Account tut.


    Habe Spaß!


    ----------------------------------------------


    Well, I didn't expect anything better. Don't be sad - it's normal for Support not to help.


    If you want to use your old account via Steam, you can ask them to unlink the new one from your Steam profile. This way you'll be able to link the old, normal account and play with your old characters via Steam. The new characters will be gone though.


    If you want to keep both accounts - the old Gameforge created account and the new Steam created account - you can play with both. The new one via Steam and the old one via the normal TERA launcher, just like everyone with more than 1 account does.


    Have fun!

    Log dich auf der Webseite ein, dort müsste dann sowas wie ''Link with steam'' sein.
    Aber Achtung! Einmal verbunden geht diese Verbindung nicht mehr weg

    Das ist nicht möglich, weil seine Steam ID bereits benutzt wird.


    Vor einem Monat habe ich wieder angefangen, aber mir das Spiel überSteam gedownlaodet. Also ich spiele Tera aktuell über Steam.


    Die Frage ist jetzt, ob ich meinen Steam-Account mit meinem "normalen"
    Account verknüpfen kann, sodass ich mit meinen Charakteren auf Steam auf
    dem normalen Account spielen kann?
    Bzw ist es möglich meine Charaktere von meinem Steam-Tera auf einen normalen Account zu transferieren?

    Hallo,


    Sie haben jetzt 2 getrennte Konten - eine erstellt und mit Ihrem Steam-Konto verbunden und eine von Gameforge erstellt. Supportanspruch Verschmelzung von Konten oder Übertragung von Zeichen zwischen Konten ist nicht möglich. Während dies so sein mag, ist es nur eine Entschuldigung für sie, ihre Arbeit nicht zu machen.


    Sehen Sie hier als Referenz:
    Steam und Tera Acc Club Mitgliedschafft
    Compte steam sur launcher officiel


    Schicken Sie ein Ticket und lassen Sie uns wissen, was sie Ihnen sagen.


    Viel Glück und willkommen zurück! o/


    ===========================================


    @Destii
    This is not possible because his Steam ID is already in use.


    @Booster
    Hi,


    You have 2 separate accounts now - one created and associated with your Steam account and one created by Gameforge. Support claim merging accounts or transferring characters between accounts is not possible. While this may be so, it's just an excuse for them to not do their job.


    See here for reference:
    Steam und Tera Acc Club Mitgliedschafft
    Compte steam sur launcher officiel


    Do send a ticket though and let us know what they tell you.


    Good luck and welcome back! o/

    Hallo,


    Sie haben wahrscheinlich schon eine Antwort von Support erhalten. Es dauert bis zu einem Arbeitstag für Antworten in letzter Zeit, so dass Sie nicht verlieren viel von Ihrem TC Zeit. Was haben sie gesagt?


    Angesichts der Tatsache, dass der Grund für das Verbot ist wahrscheinlich Ihre Schuld (mit einem VPN oder ähnlichen Service), sind Sie extrem unwahrscheinlich, irgendeine Art von Entschädigung für den Tag (s) ohne Service zu bekommen.


    Was Sie während des Wartens versuchen können, um zu antworten, ist das:
    1. Starten Sie Ihren Computer neu.
    2. Verwenden Sie eine andere Verbindung, um sich bei TERA (Wi-Fi oder Mobile) anzumelden.
    2.1. Wenn Sie ein Gameforge-Konto haben, das mit Ihrem Steam verbunden ist, melden Sie sich zuerst bei der Accountverwaltung an.


    Wenn du dich noch nicht einloggen kannst, versuche es nicht, es für 24 Stunden zu tun. Die automatische Sicherheitssperre sollte 24 Stunden nach dem letzten Anmeldeversuch ablaufen. Und schalte deine VPN bei der Anmeldung in TERA aus.

    Das oben genannte ist gemeint, um die automatische Sicherheitssperre zurückzusetzen, aber es ist nicht garantiert zu arbeiten, weil es davon abhängt, was das Schloss ausgelöst hat.


    ---------------------------------------------


    Hi,


    You've probably received a reply by Support already. It's been taking up to one working day for replies lately, so you won't lose much of your TC time. What did they say?


    Given that the reason for the ban is probably your fault (using a VPN or similar service), you're extremely unlikely to get any sort of compensation for the day(s) with no service.


    What you can try while waiting for Support to reply is this:
    1. Restart your computer.
    2. Use another connection to log into TERA (wi-fi or mobile).
    2.1. If you have a Gameforge account that's linked to your Steam, log into the account management first.


    If you still can't log in, don't attempt to do it for 24 hours. The automatic security lock should expire 24 hours after your last login attempt. And switch off your VPN when logging into TERA.

    The above is meant to reset the automatic security lock but it's not guaranteed to work because it depends on what has triggered the lock.

    Il y avait un personnage Popori appelé Monsieurmouse. Je pense qu'il était de Fraya, maintenant Mystel. Tu m'as rappelé. :-)


    Votre téléchargement prend une éternité parce qu'ils ont brisé le lanceur quand ils ont remplacé l'ancien l'an dernier - il n'y a plus de partage de fichiers joueur par joueur. Vous téléchargez à partir d'un seul emplacement - leur serveur.


    Voir Just downloaded for 8 hours and game wont launch! Les gens signalent des vitesses de téléchargement vraiment bonnes (supérieures à 40 mb / s) lors de l'utilisation de Steam pour télécharger le jeu. Je ne sais pas si c'est parce que le partage de joueur à joueur est disponible via Steam ou des emplacements de serveurs alternatifs.


    Si votre téléchargement/correction est bloqué à 1%, vous devez savoir pourquoi. Copiez les fichiers de jeu téléchargés avant de fermer le lanceur, sinon il pourrait supprimer tout. Voir How to Install TERA Online pour télécharger des instructions sans Steam et sans Gameforge Live. Et TERA launcher issues made simple - error messages explained, plus Steam players notes si vous rencontrez des problèmes.


    Bonne chance et bienvenue à TERA! o/


    ================================


    There was a Popori character called Monsieurmouse. I think he was from Fraya, now Mystel. You reminded me of him. :-)


    Your download is taking forever because they broke the launcher when they replaced the old one last year - there is no player-to-player file sharing anymore. You download from just one location - their server.
    See Just downloaded for 8 hours and game wont launch! People are reporting really good download speeds (exceeding 40 mb/s) when using Steam to download the game. I don't know whether that's because of player-to-player sharing is available through Steam or alternative server locations.


    If your download/patching is stuck at 1%, you need to find out why. Copy the downloaded game files before closing the launcher, otherwise it might delete everything. See How to Install TERA Online for downloading instructions without Steam and without Gameforge Live. And TERA launcher issues made simple - error messages explained, plus Steam players notes if you run into problems.


    Good luck and welcome to TERA! o/

    Sie werden keine Antwort vor Montag bekommen, weil sie sich am Wochenende nicht um ihre Kunden kümmern.


    Leider ist @ 'Sârdai' richtig - Sie haben 2 Konten. Einer, der vor und nach dem Steam Release von TERA erstellt wurde. Offensichtlich hast du TC für dein erstes, Gameforge erstelltes Konto gekauft. Die neue, Steam erstellt Konto und Zeichen sind unterschiedlich und nicht verbunden. Du hättest dein Gameforge TERA-Konto mit deinem Steam verknüpfen müssen. Ihre Charaktere sind nicht verschwunden, es ist nur ein anderes Konto. Sie sollten TC mit Ihrem Steam Wallet für Ihr neues Konto gekauft haben, nicht über Gameforge Account Management mit PayPal.


    Du kannst entweder mit deinen alten Zeichen spielen oder TC für dein neues Konto kaufen. Unterstützung wird wahrscheinlich sagen, sie können nicht zusammenführen Konten, noch Erstattung etc. Lassen Sie uns wissen, was sie am Montag antworten.


    Vergewissern Sie sich, dass Sie die automatische Erneuerung stornieren.


    ---------------


    You will not get a reply before Monday because they do not care about their customers during the weekend.


    Unfortunately, @ 'Sârdai' is right - you have 2 accounts. One created before and after the Steam release of TERA. Evidently, you bought TC for your first, Gameforge created account. The new, Steam created account and characters are different and not connected. Your should've linked your Gameforge TERA account to your Steam. Your characters haven't disappeared, it's just a different account. Your should've bought TC with your Steam Wallet for your new account, not via Gameforge account management with PayPal.


    You can either play with your old chars now or buy TC for your new account. Support will probably tell your they cannot merge accounts, nor refund etc. Do let us know what they reply on Monday.


    Make sure you cancel the auto renewal.

    Hallo,


    Wie lange spielst du schon TERA? Wenn du gerade angefangen hast, solltest du ein korrektes Konto auf der Website von Gameforge erstellen und es stattdessen verwenden. Bitten Sie um Unterstützung, um das von Steam erstellte Konto zu verknüpfen und Ihr neues Konto zu verknüpfen. Auf diese Weise können Sie TT mit Paysafecard kaufen, sowie PayPal und Bankkarte.


    Falls du nicht anfangen willst, kannst du weiterhin das von Steam erstellte Konto verwenden und deine Steam Wallet verwenden, um TT zu kaufen. Wenn du nicht weißt, wie ich das machst, kannst du dich hier ansehen:
    Wie füge ich meinem TERA-Steam-Account TERA-Taler hinzu?


    Viel Glück!


    Salut,


    Personne ne répond, alors voilà ...


    J'ai juste essayé de changer la langue de mon client de jeu en allemand. Il a travaillé - tout était maintenant dans cette langue étrangère -
    menus, quêtes, dialogues, les noms des éléments et des descriptions. Puis je l'ai changé en anglais. Et ça a recommencé - tout est revenu à la normale. Désolé, mais peut-être que je manque quelque chose. Je ne peux pas vous aider davantage avec une traduction copiée-collée. :-/
    1. Démarrez TERA via Steam.
    2. Fermez le client de jeu.
    3. Basculer la langue du lanceur TERA vers le français - dans le coin supérieur droit, où les 3 drapeaux de langue sont. Si vous appuyez sur PLAY maintenant, il vous indiquera 'Steam not found', donc ne vous embêtez pas.
    4. Fermez le lanceur TERA.
    5. Démarrez TERA à nouveau via Steam.
    C'est tout. o/


    Bonne chance!


    Salut,


    Vous connectez-vous à TERA via Steam ou via le lanceur TERA?
    Pour Steam, utilisez la fonction de validation de fichier dans le lanceur Steam.
    Can't create an account
    Pour Gameforge, utilisez la fonction de réparation dans le lanceur TERA.
    TERA launcher issues made simple - error messages explained, plus Steam players notes
    En outre, combien de temps prenez-vous pour personnaliser votre personnage? Si
    vous prenez plus de 10-15 minutes, il est probable que le lanceur vous
    déconnecter, provoquant la fenêtre de création de personnage (le client
    de jeu) le juste fermer / crash. Donc, essayez de le faire rapidement méga ... si vous êtes même atteindre cette étape. Impossible de vous comprendre. o_o


    Bonne chance!


    Salut,


    Vous ne pouvez pas faire ce que vous voulez, j'ai peur. Votre meilleur pari est de réparer votre bug Steam. Dites-nous plus à ce sujet. Ce n'est probablement rien de grave.


    FYI, votre adresse email Steam n'est pas utilisée lors de la création d'un compte via Steam, c'est pourquoi vous pouvez avoir un compte TERA de
    Gameforge et un compte Steam TERA avec la même adresse e-mail (parce que vous êtes enregistré avec Steam ID, Votre adresse e-mail enregistrée Steam). En outre, les comptes ne peuvent pas être fusionnés.


    Ne laissez pas cela vous empêcher d'envoyer un billet de support cependant.
    https://tera.support.gameforge…x.php?fld=fr&client=steam
    Il y a une chance éloignée pour les années légères que si vous leur demandez de transférer vos articles (ou au moins votre or et vos trucs
    précieux) sur ce qu'ils vont le faire, réinitialisez votre compte Steam TERA et reliez-le à votre compte TERF de Gameforge. Évidemment, cela nécessite un service de soutien responsable que vous êtes peu susceptible d'obtenir.


    Ainsi, fixez votre bogue de vapeur et continuez à employer votre compte de TERA de vapeur ou commencez de zéro avec votre compte de TERRA de Gameforge. Le plus tôt vous décidez, le mieux.


    Hi,


    You can take a look here if it might be of interest to you:


    Glyphs in the description, with a link to his in-depth warrior guide.
    The video is from last year, 3 months before warrior revamp. I can upload another one from a week ago where he does 9mil with Scythe.


    Cheers!

    Bonjour :phatgrin: mon laucher démarre parfaitement mais quand je lance mon jeu je reste bloqué au petit écran qui sépare le jeu et le launcher [HELP ME] ?(?(?(?(?(


    Salut,


    Quel petit écran est-ce? Voulez-vous dire l'écran de sélection de serveur où vous arrivez à choisir dans quel serveur vous voulez jouer?
    Regardez ici:


    4:39 Impossible de se connecter à un serveur de jeux
    Une capture d'écran sera plus utile que de simplement décrire le problème.


    Bonne chance!



    @Maywind I hadn't realised the saliv effect didn't stack. Tried it lastnight too. It's not like I wanted this effect multiple times but since I got the main stats ('smart' structures weren't as affordable in the past), I bound the dyads to my Tensus chest long ago and still use them in bgs coz of eq gear. Could only see a single +21 MP popping up upon landing a hit. That's retarded indeed.


    @Falmer Glis effect stacks, yeah. 2 is the max you should have, more would be just a waste. So, if you crit once from behind, you get 2 stacks (=2x20=40 MP per sec for 3 sec) instead of just 1. With multiple crits though (from Whipsaw for example, Hailstorm or Rapid Fire), having more than 2 such effects is a perfect waste of glis hardy dyads.

    Salut,


    Vous pouvez essayer de vous connecter à la gestion de compte en ligne sans aucun logiciel de changement d'IP, idéalement en utilisant une connexion Internet différente.
    http://tera-europe.com
    Cela est susceptible de rafraîchir l'accès à votre compte et de vous permettre de vous connecter au lanceur de jeux. Si cela ne fonctionne pas, écrivez à Support en utilisant la première URL ci-dessus.


    Bonne chance!

    Hello guys,


    Here's what I've gathered so far about the BuddyUp system in its current state and believe it to be (somewhat) accurate.


    What is BuddyUp
    BuddyUp is a referral system that awards existing players for bringing new ones into the game or helping returning ones by offering both sides free items as the code user levels up. Although you don't need to know your mentor/mentee, you'll be added to each other's friendlists (unless the mentor's list is full) and become automatically friends level 3, which means you'll be able to summon each other anywhere in the open world. New players can seek advice or help from their mentors about the game, while mentors can show the ropes to newbies.


    How to use a BuddyUp code
    Generating a code
    In order for you to see your character's BuddyUp code, you need to have an eligible character (L40+).

    • Log into your chosen L40+ character;
    • Open the Friends menu (press 'U' or Alt to call up the Main Menu bar) and go to the last tab - BuddyUp;
    • Press the button at the bottom to generate (read as to reveal) your code (because it doesn't change) and its monthly usage count;
    • Give the code to your buddy, post it as a sign on the rookie island or in one of the threads you can find in the Sharing BuddyUp codes section below.

    Using a code
    In order for you to utilise a BuddyUp code, you need to have an eligible character (L9-) on an eligible account (new/returning to the server).

    • Create a new character or go to the character selection screen if you already have one that's L9 or lower;
    • Click the BuddyUp banner at the upper-ish right corner (see the image below);
    • Select your chosen lowbie twink and enter the code. Mind CaPiTaL letters, punctuation signs and #numbers, as they all matter;
    • Log into your character and have fun! o/


    Image notes:
    - If you can see this banner, then you're eligible for BuddyUp rewards as a mentee;
    - The text tells you you need an L9- character;
    - The 'Use By' date indicates when you become ineligible for using a code;
    - 'Use By' changes to 'Benefits last until' after you use a code. The new date indicates the deadline by which you must reach level 65 in order to receive all reward boxes. That's 1 calendar month after entering the code.


    Limitations

    • Eligible to become mentors are existing players with level 40 and over characters, whereas only new and returning players with characters of up to and including level 9 can use a code.
      New player = someone who has recently created an account - within the last 14 calendar days.
      Returning player = someone who hasn't logged into a particular server for a long time - over 30 calendar days.
    • A code can be used only once per server per qualifying period (no less than once in 42 days, including the 30 days of absence to qualify as a returning player).
    • As suggested by the definition for a returning player, you can use BuddyUp codes on more than one server, provided a) you haven't logged into that server for more than a month, b) you have a qualifying low level char and c) the code is from a character from the same server.
    • Deleting a character does not grant the re-use of a code for that server, be it the same or a different code.
    • The same code can be used up to 3 times per month. At present, usage counter resets on 16th of the month.
    • Once a code has been used, the mentee has 1 calendar month to reach L65, else they become ineligible to receive more boxes, nor will their mentor be getting more rewards either.
    • You cannot use your own BuddyUp code even though you qualify as a returning player and already have a higher level character on the same account.

    BuddyUp rewards received by the mentee
    Token of Friendship: Invitation
    - 50% XP Boost (7 Days)
    - Riding Skill: Mythical Snowdrift (7 Days)
    - Care and Use of Your Pet Candyspinner (7 Days)


    Token of Friendship: Level 10
    - Amethyst x1 (worth 30 gold)
    - Smart Box with Maid's or Butler's Uniform (7 Days)


    Token of Friendship: Level 20
    - Pearl x1 (worth 50 gold)
    - Village Atlas (7 Days)
    - Experience Mark I (XP for L20->21)


    Token of Friendship: Level 30
    - Ruby x1 (worth 100 gold)
    - Vigilant Velvet Paws x1 (untradable permanent head accessory)
    - Experience Mark II (XP for L30->31)


    Token of Friendship: Level 40
    - Sapphire x1 (worth 200 gold)
    - Experience Mark III (XP for L40->41)


    Token of Friendship: Level 50
    - Emerald (worth 1,000 gold)
    - 100% XP Boost (1 Day)
    - Strong Bravery Potion x2 (untradable; lasts 30 minutes of gameplay)
    - Experience Mark IV (XP for L50->51)


    Token of Friendship: Level 60
    - Emerald x3 (worth 3,000 gold)
    - Fashion Coupon x1,500 (right click to open a store with permanent in-game costumes and weapon skins)
    - Friendly Noctenium Infusion x300
    - Veteran Complete Crystalbind x3 (untradable consumable spell; protects your crystals for 12 hours of gameplay)
    - Token of Friendship x1 (right click to open a store where you can exchange your token(s); consider keeping until L65)


    Token of Friendship: Level 65
    - Friendly Feast x10 (3 Rootstock Festival food buffs in 1 consumable)
    - Prime Battle Solution x20 (5 effects in 1 potion; lasts for 30 minutes of gameplay or until death)
    - Bravery Potion x10 (untradable; lasts 30 minutes of gameplay)
    - Friendly Noctenium Infusion x1000 (untradable consumable boosting next used skill if applicable)
    - Entropic Emblem (generally untradable tokens; right click to open a shop with various mostly enchanting/upgrading materials)
    - Personal Beta Instance Reset Scroll x3 (unbankable; currently resets TR NM, LK NM and KD)
    - Personal Gamma Instance Reset Scroll x3 (unbankable; currently resets RK-9, TR HM, LK HM and SC NM)
    - Token of Friendship x1 (right click to open a store where you can exchange your token(s))





    Note: Gleaming Wings, Radiant Wings, Frost Tail and Ember Tail are 30-day items, while rest are permanent.


    Token of Friendship shop items are not tradable.


    BuddyUp rewards received by the mentor
    Token of Friendship: Giving
    - Philter of Bravery x1 (= Bravery Potion; doesn't stack with the original item)
    - Prime Battle Solution x1


    Token of Friendship: Level 10 Friend
    - Prime Battle Solution x20


    Token of Friendship: Level 20 Friend
    - Prime Battle Solution x20


    Token of Friendship: Level 30 Friend
    - Entropic Emblem x250
    - Prime Battle Solution x20
    - Sleeping Tiger Cub x1 (untradable permanent head accessory)


    Token of Friendship: Level 40 Friend
    - Friendly Feast x10 (= all 3 types of Rootstock superior buff food)
    - Friendly Noctenium Infusion x300 (= untradable Noctenium Infusion; doesn't stack with the original item)


    Token of Friendship: Level 50 Friend
    - Friendly Feast x10
    - Friendly Noctenium Infusion x300
    - Tempestuous Savage Draught x1 (untradable; doesn't stack with the original item)
    - Strong Canephora Potion x1 (untradable; doesn't stack with the original item)


    Token of Friendship: Level 60 Friend
    - Friendly Feast x10
    - Friendly Noctenium Infusion x300
    - Entropic Emblem x125


    Token of Friendship: Level 65 Friend
    - Entropic Emblem x200
    - Personal Beta Instance Reset Scroll x3 (unbankable; currently resets TR NM, LK NM and KD)
    - Personal Gamma Instance Reset Scroll x3 (unbankable; currently resets RK-9, TR HM, LK HM and SC NM)
    - Token of Friendship x1 (right click to open a store where you can exchange your token(s))
    - Friendship Circle x1 (right click to open a store where you can exchange your token(s))



    Jade - an oriental dragon mount with a movement speed of 270 (it does not fly).
    Candyspinner - a looting pet.
    Party box - contains either a Midnight Party Dress (for female characters), or a Crimson Short Jacket (for male characters).


    Note that all items are permanent.
    Also bear in mind that Circle of Friendship shop items are not tradable.


    Sharing BuddyUp codes
    On the forum:
    (EN) Mystel - PvE - BuddyUp! Codes
    (EN) Killian - PvP - BuddyUp! Codes
    (EN) Sikander - PvE - BuddyUp! Codes
    (FR) Seren - PvE - Codes Frères d'armes !
    (FR) Amarun - PvE - Codes Frères d'armes !
    (DE) Yurian - PvE - Sammelthread BuddyUp! / Freundescode
    (DE) Saleron - PvE - Sammelthread BuddyUp! / Freundescode


    On Steam:
    BuddyUp! Codes


    My own BuddyUp codes (mostly on Mystel):
    Sunflare's forum profile


    Related topics
    BuddyUp system guide on Steam
    BuddyUp rewards - October 2016
    BuddyUp Rewards ExCHANGE Campaign 2017


    Update log:
    27th October 2017 - updated max level rewards, added mentor-only shop, added new servers' codes threads
    27th September 2017 - expanded the Limitations section, added a How to use a BuddyUp code section
    2nd April 2017 - added notes that the BuddyUp shop items are not tradable, how to see one's code and what is a qualifying period
    21st February 2017 - created this info thread as an update to my previous BuddyUp rewards thread (see Related topics above) based on my personal research, following the BuddyUp system changes from 19th January 2017

    Hello guys! Sunflare here.


    Following the recent Steam release of TERA Europe and a new class coming down the line, I think it's high time I made a launcher troubleshooting video guide.
    I've been helping random players in recent months overcome installation and patching issues and I believe the present video covers the most commonly occurring problems. If for some reason you find this too complicated, although – believe me – it's not as bad as it sounds, and would like one-on-one assistance via TeamViewer, drop me a message here. If you'd rather get support by Gameforge, then by all means write to them instead. I'm just a regular player.



    [23rd Sept 2017 update]
    Read below for info not included in the video.
    Here are a few alternative things for you to (re)consider while troubleshooting your launcher problem that I've come across since publishing this guide:

    • Double check your system's drivers. You can use Driver Booster for example (free version)
    • Double check your Windows updates in case you're using some 'lighter' version
    • As described at 3:43, to determine whether your ISP is blocking some ports, you can use a mobile Internet connection. If you've eliminated the IPv6 possibility, then it's either a firewall or blocked ports on your ISP's side. So phone them up and ask them about these ports: TCP 7801 to 7810, TCP 80, TCP 443, TCP 4566
    • Disable GPU bridging - for those of you who might have 2 graphics cards
    • Use the so called 'Google DNS' - it might help with IPv6 connection problems
      - 8.8.8.8 as primary and 8.8.4.4 as secondary, or
      - 208.67.222.222 as primary and 208.67.220.220 as secondary
    • Bear in mind 'an error has occurred' could also relate to having your account temporarily blocked for various reasons, including the use of a VPN or ping optimisers, IP changes (logging in from another country), your payment method
    • See what resolution the game is set to run with. You might need to adjust it before starting the game client - either in your GPU's control panel and/or game settings .ini file
    • Last but not least, 'using the /set IncreaseUserVa 3072 allows you to use max RAM,' as suggested by a fellow player

    Launcher issues and links from the video (table of contents):

    • 0:46 Source file corrupt – there's a corrupted or missing file (Note to Steam users: Use the Steam launcher's file integrity verification function as the repair function of the TERA launcher is unavailable to you.)
    • 1:48 An error has occurred. Please try again later
    • 4:09 News not loading
    • 4:15 WebGet request failed
    • 4:23 Launcher won't start (relates to Launcher is already running)
    • 4:39 Can't log into any game server
    • 5:03 Launcher size/resize
    • 5:40 User authentication failed
    • 6:16 Current version unknown & Unable to determine current version
      - How to Install TERA (get launcher files and 'Repair' your installation right away)
    • 6:37 Launcher deletes files too early (relates to Reliable source serving corrupt data)
    • 7:10 Unable to download metafile, Unable to download manifest, Unable to unzip manifest, Failed to update host
    • Steam FAQ and related issues:

      • 7:31 Before you start – Play via Steam vs Link Existing Account
        - It doesn't matter anymore what option you choose as a fresh new player - you can later link your Steam created TERA account to the TERA website
      • 8:05 How to avoid re-downloading the whole game (for existing players)
      • 8:59 Steam not found
      • 9:28 Can't unlink my new account
      • 9:35 Can't enter a code/CD key
      • 9:44 Can't log with another account
    • 10:01 Thank you for watching guys!

    Links in the description box under the video.


    Please watch the video and post your comments on YouTube or here if you have questions or would simply like to say 'good (or bad? ) job.' Feel free to share your experiences about resolved issues as well. Suggestions and ideas for improvement are more than welcome.
    Hope you found the video informational and it helped you or a mate of yours. Please leave a 'Like' and do 'Subscribe' for more videos.


    Have a great day,
    Sun



    Related topic:
    How to Install TERA Online (a free to play MMORPG) and First Steps


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