Posts by Sunflare

    Einfach ein Ticket an den Support schicken.

    Du machst Witze ...


    Wo melde ich mich wenn ich trotz CE nur das weiße Pferd und nicht den Löwen erhalten habe ? Einfach beim support ?

    Ich habe noch nie von diesem Problem gehört. Woher hast du deinen Schlüssel? War es Collector's Edition oder Standard Edition?
    Sagt es in Ihrer Account-Übersicht für Account-Typ, dass es Collector's Edition ist?

    Wenn Collector's, dann frage Support, warum du den Löwen nicht hast. Wenn Sie den falschen Schlüssel verkauft haben, fragen Sie den Verkäufer nach einer Rückerstattung / Ersatz.


    Tut mir leid wegen der lahmen Übersetzung, aber die Moderatoren denken, du bist zu blöd, um es auf Englisch zu verstehen. Siehe die Warnungen, die ich für meine vorherigen Kommentare erhalten habe.


    Now I have another question about club membership ...
    Meanwhile, the support has answered me and I got a code for one! Key and a Lootpet.


    In the club membership, the Lootpet but also for all characters and thus in the account items or not?
    And how many keys of the enchanter are obtained daily?

    They've clearly made a mistake. Just tell them the code gave you just 1 key instead of 20.


    The looting pet is just false advertisement - it's not an account-bound pet unlike the flying mount which can be summoned by all of your accounts. The pet can be used only on one character for the duration of your subscription (1 30-day pet is sent every month). They've done the same with the discounted Starter's Pack - telling customers they get 15 of Tera Club but hiding the fact that there are no keys, nor looting pet for them.


    As for getting keys daily - I'm not sure I understand the question. If you're asking whether you should be getting the remaining 19 keys automatically, then no, you get all 20 at the start of the month and they should've sent you 20. Just hit the complain button and write you got the wrong amount. If you're asking whether there's another way of obtaining keys, then no, there isn't. Not anymore anyway. They severely limited the supply of Strongbox Keys a few months ago to 99% coming from Tera Club monthly perks (can be sold on the trade broker) and the rest - from random loot boxes for winning in Corsairs' Stronghold.


    Verwarnt | Kyreli

    But I can now live with the big chat window, instead of sitting with the magnifier in front of the monitor

    There's a chat settings button at the top left of the chat window. Make sure the chat window is unlocked, then move it up and up until the bottom right corner (it has a white arrow) is free from other UI elements. Now click the white corner and resize the chat window. If you can't resize it to your desired dimensions, there's no reason to 'live with it'. Either google how to do it, or message me for a step-by-step alternative.


    See here for reference on changing your UI font:
    Tera Text Size (10th Jul 2018)


    I have not received a key of enchantment.

    I just consulted guildmates and they confirmed that the 30-day pet book comes via Item Claim with 20 strongbox keys and NPC summoning scrolls. It's been reported many times in recent months that keys and scrolls were missing upon using a CD key - only Club-bar perks worked, so I'm going to once again assume that this is also the case. Which means you need to simply message Support (you have to register there if you haven't done so already) and request your missing items. It's a routine procedure.


    Good luck!


    Club question.
    27th Oct 2017


    Verwarnt | Kyreli

    Hey guys!


    I know how annoying getting random symbols (@"/_%|*) even in private chat channels in TERA can be, especially while having your daily ERP time with your e-girlfriend. Being told how to speak in a video game in 2018 is just a bad, distasteful joke. We're yet to receive an explanation why this filter even exists in the first place. In fact, I think it's always been there. I remember a few years ago it wasn't possible to ask someone 'Where are you from?' How's that for poor quality humour! This insanity has got so far that any Cocktail Dress costume, as well as any Jerkin armour piece etc gets partially censored in chat as a result of having this absurd filter.


    The first unannounced rework of the filter even had SPONGEBOB on it! Since Spongebob is still on the list, as well as other words such as "shit" which are no longer being censored, there must be another, smaller version of the list that is being used but I doubt they'd bother to provide it, seeing how condescending they've been so far. So, going for the next best thing - this list (see attachment). Note that if a word from the list is censored in the chat (most are), then the system won't let you use it as a character name on its own either. For example: "kkk" is censored (don't ask; Gameforge logic!). However, "Get.Rekkkt" can be chosen as a character name. Until someone "gets offended" by it, of course. In a video game. haha


    See here what choosing a clever and funny name could get you 2 years later thanks to the ever-low standards Support and some random person's narrow-mindedness:
    Gameforge: banned temporarily for an ironic name
    So, not only did that player 1) get insulted in-game, then reported probably by the same abuser, not only did he 2) get blocked by Support without warning but he even 3) got silenced on the forum - the only official place where he would expect to be able to communicate, exchange ideas and share experiences with fellow players. Sadly, even here we gotta mind our every word in order not to trigger a moderator or "offend" someone else. You guys find this OK? Because I don't.


    There have been many calls over the past 2 years for the removal of this ridiculously degrading censoring but Gameforge seems to not care enough to even provide any sort of reasoning for having it. Game being PEGI 12 doesn't justify in-game environment to feel like a communist regime. Understandably, forum management doesn't deserve being mentioned here as moderators have been more than unhelpful in conveying players' annoyance with this filter. What's more, they keep censoring posts and warning people. They even permanently banned someone in their continuous effort to drive regular players away from TERA.
    This censor really.... (11th Jun 2018) (31 comments; ignored)
    (see post #13 where the user gets targeted by moderators, arrogantly warned and permanently banned for trying to help, then 2 weeks later gets unbanned and his post completely censored)
    Profanity filter #3 (23rd Jan 2017) (103 comments; ignored)
    Profanity filter #2 (24th Dec 2016) (21 comments; force closed because 'been closed before')
    Profanity filter (29th Nov 2016) (270 comments; force closed for no reason)
    This leads me to the conclusion that it's something they've done for money and are simply ashamed to admit it - to make PR at our expense or to keep up appearances in order to get funding from some governmental/European programme. That would be really sad and disgraceful if true.


    Anyway, at this point we can only hope they'll eventually fire the person responsible for this last-century feature and we'll be able to enjoy expressing ourselves freely. Not that anything's preventing players from continuing to put extra dots/dashes/spaces in the middle of filtered words but that's beside the question. Obviously, creating an on/off switch is beyond Gameforge's knowledge, otherwise we would've got it long ago.


    Have fun!


    Edit | Vayus
    Attachment removed. A list full of insults does not belong into the forum.

    oh, ok, thanks

    Thanking him for what exactly? He's misleading you so badly that you could end up losing your entire Steam created account. Just ignore everything he told you except the part about linking a "steam account" to an unused e-mail address which is likely to not mean much to you anyway.


    Let's get some things straight first.
    There is only 1 type of regular TERA account - one created on the main website. It's permanent and unlinking it from your Steam profile bears no consequences.
    There is also a type of temporary TERA account - one created via Steam. Let's call it a guest account, as once unlinked from your Steam profile, it gets deleted and you lose all of your progress.
    In difference to a regular account, a guest account doesn't have a real e-mail address associated with it. The only way to identify it as yours is via your Steam ID. So you're given a dummy e-mail address like <your Steam ID>@gameforge.com. When you ask Support to unlink your guest account, they warn you it will get deleted. Why? Because the dummy e-mail address doesn't exist. Should you then create a new account via Steam, it'll use the same dummy e-mail address, so the old account gets deleted first and you can create a new one or link an existing account.


    Now that the misinformation has been cleared up, let's see what you're asking and what your real options are.

    yesterday I realized that you can not have the Steam and Gameforge accounts together. Would there be any way to have them? Since, when I started, I played from Gameforge since I did not know Steam. Should it be from another computer or is there some way to play in one?

    You should've put more effort into better explaining what you want to ask, starting from the title of the thread. I wasn't even going to open the thread it if I weren't bored at the time.


    No, you can't "combine" 2 different accounts into one. You can, however, play them both. In a fair manner, of course - that's what has been confirmed to be acceptable, as you could've seen here:
    TERA launcher issues made simple - error messages explained, plus Steam players notes
    9:44 Can't log with another account

    You can log into both accounts and play both. Since things have changed a little since the creation of this video guide, you have two options:

    • As explained in the video, use TERA via Steam to access your Steam created (i.e. guest) account and the normal TERA launcher to access your old (i.e. regular) account. This option requires your to have 2 copies of the game - one to use via Steam and one to use normally;
    • What's different now is you can use the normal TERA launcher to access both accounts. For that, you simply need to link your guest account to the main website, thus transforming it into a regular account, so now you'll have 2 regular accounts and you won't even need Steam anymore. You can use the normal TERA launcher to access the account you feel like playing. There is therefore no need whatsoever for you to unlink accounts etc in order to play both acconut because you can only access one account via your Steam profile. Creating a second Steam profile to link to your older account only makes sense if you have disk space issues and are OK relogging between Steam profiles every time you want to switch between your TERA accounts.

    How to transform a guest account into a regular one in order to not lose your progress should you wish to unlink the account from your Steam profile is explained here:
    Link Steam account to TERA website


    Have fun!

    1. You mean race? You don't have much choice there. As for any class, it doesn't matter what race you choose as long as you like your character - it could be cute, funny, sexy, manly or plain ugly - the choice is yours.


    2. Brawler is mostly a tanking class. It's rare to see one as DD in a party. You just can't roll behind damage to your weapon etc - people normally don't use it for this purpose. However, it's not unheard of. Back when Crusade existed and we had an actual leaderboard and brawler was doing 40% of party's overall damage, people would do score runs with 3 brawlers and a warrior. lol


    Ultimately, choose whatever you like. You can try any class. If you get a CD key, you'll have 8 character slots, so no need to delete characters for the time being.


    Welcome back and have fun!

    The Elin event was still active this morning (until 4 am when I logged out). Have they really disabled the fire/ice roulettes without warning? And then I get trashtalked for reminding people of expiring codes etc. pff


    and how exactly would that help you? everyone would just say contact the billing support.

    You simply can't be pleased, can you? Whatever you're told, you're never satisfied. You even joined this discussion just to confront OP with tricky questions, not to express your opinion. Like seriously, dude, what's the point of always being so negative?


    There's this thing called sharing, and sharing is caring. The purpose of this forum should be for the Community to exchange information, to share opinions, to discuss different topics, to help each other whenever possible, to raise awareness about issues and good/bad practices.


    OP says in his opening post that he's already contacted Support. Obviously, referring him back to Support is pointless, be it Game or Billing Support. He clearly states he seeks other people's experience and opinion. What good is your negativity to him?


    So today gameforge took my money (same amount i pay for TC) even though i didn't order/buy anything and my tera club automatically extended 15 days ago (and i already paid for it) so it can't be that. Anyone had a problem like this? I didn't even get any e-mails about the order.

    Last week, the system blocked the account of a player due to none of his fault. He received 4 email confirmations about TT purchases he hadn't made. It took Support 7 days and about 10 replies to restore access to his account. They told him his account got hacked. Is it possible your account got hacked as well? How did Gameforge collect the money? Has someone used your payment details to buy TC fraudulently?

    Why can't you write to Support? Just because they've been unable to restore account access to a guy whose account got hacked last week despite telling him twice that he could log in, it doesn't mean they are COMPLETELY useless.


    Regarding your mount... It's a 3-week mount, i.e. a temp achievement mount. If you learnt the skill book 3 years ago, then it's long since expired. You could get the Sparky mount (again a dino/raptor but green) if you don't have it already. There are free 290 ms flying dragons now though, so you won't really be needing a 275 mount.


    If you don't have a veteran account (judging by the number of mounts you've got), you should buy a CD key for extra char slots and bank pages, as well as a month of TERA Club as trial. If you get a Collector's Edition key, you'll get an account-wide white lion mount. It doesn't have any special abilities, but it looks nice nevertheless and is permanent.


    Welcome back and have fun!

    They'll probably make the item re-obtainable, just like low level quest items or that awakening quest item where you can get as many replacements as you want.


    I'd send a ticket to Support asking them to remove my item and change the item properties so that everyone could discard it without having to flood Support with tickets. They did this with the Vessel of the Gods. I'm sure they can do it with this horn thing too.


    @Shippou5 Could you perhaps move the text under/above the image. Thank you!

    Да не си БГ ве, Котьо?


    Check your S1Option.ini file - make sure it's not read-only. If it is, uncheck it, then log in and do your settings. You can then make it read-only again if you don't want the launcher to replace it later without warning. I'd advise making a back-up of your Config folder.

    Glaube das wurde mal im Discord oder so erwähnt xD
    Außerdem kann man ja rauslesen lassen wv hits das ding frisst und da waren das ziemlich genau 100k

    That's great but I'd trust my mate than some randoms on Discord.
    ~~~~~~~~
    Das ist toll, aber ich würde meinem Kumpel mehr vertrauen als ein paar Randoms auf Discord.

    viel nerviger ist wohl eher, dass es keinen genauen endzeitpunkt gibt. aus "bis zum 17. mai" lese ich raus, dass es nur noch heute bis um 23:59 Uhr aktiv sein wird.

    I'd recommend spending your tokens tonight, after today's farm, as there's no guarantee when they're going to actually disable the event. It could be at 8 am, 12:00 or 23:59, or whenever they feel like it, really. I wouldn't therefore rely on doing any farming tomorrow. That's why one should use all of their tokens tonight, otherwise they'll lose them.


    As for trees' HP - not that it matters anymore but a mate told me that it's 200k hits.