Posts by ffomega

me too. I was in Patrax vault when it happened

automatic gamepad detection is turned off, and yet half my game's controls don't work right or at all because the game is still detecting my gamepad. I waited all day to log in and can't play when I do...it's okay the server's unstable today anyway.

It would appear that the server is up and running, but here is today's list of problems:
no NPCs
no mobs
0 HP/MP on your characters
You can move around the map
chat in the channels
open menus works
you can't use any skills (since no HP/MP)
all your items "are no longer available"
Logout doesn't work
glyphs are reset
achievements are empty but you have over 1mil achievement points
companions can be sent out, and returned from, adventures, but loots "are no longer available"
you can't teleport (no HP/MP)
can't mount (no HP/MP)

Parcel Post arrives but won't open

Time event (collecting items for time being logged in) still works

Shop can be opened

Players have reported losing loot boxes

Seems this has been going on all day, and I'm sure there are other issues that players have noticed not listed here

Finally someone else posted about this. It's been a problem for quite some time now, but if your inventory is opened, and other windows appear on top of it, item description pop ups always appear which obstruct not only the foreground window, but make it impossible to interact with the foreground. The only solution is to close all your windows and try again, hoping that you don't see any popups:

This get extremely debilitating at times, and I'm sure there are many others who are experiencing this bug.

I understand the server maintenance can sometimes cause some issues that even the devs cannot forsee, but I thought, since everyone in the game has been expressing there, well......disdain....for this, I figured someone should post about it:

After the server maintenance, which I understand took much longer than expected, has caused a massive lag in the game. Assets, NPCs, companions/pets, mobs, and quests, are all taking an insane amount of time to spawn in (upwards of 5 minutes for some players). I have been running the same solo stuff for years now and it usually takes me around 15-30 minutes to complete what I want. That said, this is the first time in all the years I have been completing timed trials such as Celestial Arena that I have failed it. Enemies took 30 seconds to a minute to spawn or despawn after being killed, and the rounds where multiple mobs were supposed to spawn in took 2 minutes at least.

Pit of Patrax was just as bad. Normally when I enter, I allow the companion to auto gather the mining nodes inside while I am busy taking out Patrax. However this time, the campanion took a full minute to spawn, she gathered the node and it took over a minute to be given the collected item, and Patrax, upon defeat, spawned an empty chest. I waited around for a good ten minutes inside the chamber to see if the items would spawn on the floor but they did not (on my second run). The experience orb didn't even spawn, which means I did not collect exp for killing him, which also meant I was denied the vanguard credit and drops for the daily quests.

I have not tried out Ace Dungeons or Echoes yet, but global chat has been abuzz with complaints about how horrendous thew lag is. Player skills are taking much longer to activate and subsequently cool down.

I believe this may be worth looking into

Update: I checked the compatibility mode of the launcher. It appears that it was already set to Windows 7. So, I decided to change it to Windows Vista Service Pack 2, and was able to log in. However, it shopuld be mentioned that every time this error occurs, I must authorize the launcher with this machine. It did happen the last time as well, and this time as well so I am not sure if there is a bug in the launcher or if there is something that prevents temporary blockage of the launcher for a few hours or so before allowing me access again, upon re-authorizing this machine. the problem is that my desktop has been authorized with my account countless times (sometimes due to reformatting or replacing the hard drive (reinstalling the OS), or on occasion after a windows update.

I am still unsure if this may be causing the issue, but it should be worth bringing up in case it is.

Thanks for moving this. I'm not sure what may be happening. I decided to go take care of my dailies on the windows 7 laptop, but a few hours after that was done, I was able to log into my account from the windows 10 PC. I had thought that the game had somehow resolved whatever problem may have been happening, but today when I tried logging into Tera, the same issue resurfaced. The video that was submitted by Sunflare was not helpful unfortunately, so I am going to try some different things. I only recently had trouble with this, considering I have been using this windows 10 machine for about 5 years, having had windows 7 installed for most of it, only upgrading to windows 10 within the last 2 years.

I am only posting my progress so far on this in case someone else runs into this exact problem in the future. not JUST "an error occurred", but "Account blocked. Contact support"

Sorry for any inconvenience. I was able to determine that the 'block' was on my windows 10 PC...There was nothing changed between yesterday and today that I can think of, but when I tried to log into Tera from my old windows 7 laptop (with worse specs), it worked. So the issue isn't a gameforge thing, or even a 'me' thing. it's a windows 10 thing. Something on my w10 machine is blocking my account, or the launcher at the very least. I am currently waiting for the thing to update so I can look further into it (which it just so happens to be one of those "omg the world is ending...I must do this right now or everyone dies" updates....)

So, I have been logging into Tera almost everyday now for a little over the last 5 years. yesterday all I have done was access Celestial Arena twice, access Echoes of Anea twice, and access Ghiliaglade once. Then log out. I also logged back in several hours later and cleaned out my inventory a little bit before logging out again for the day.

I received the email for the free items using the redeem code. I successfully entered it in on the site, but when I tried to log into the game using the launcher, it told me my account was blocked. I tried to access the site afterwards, and it said that "An error occurred. try again later". I reset my password, thinking that someone may have hacked my account. I then tried to access the support page, and it says "the information entered is incorrect". The forum is the only place I can access successfully for the time being.

is anyone else experiencing this problem? As far as I can tell I've done nothing that I can think of that has gotten my account blocked.