Paid Services

Hello, as mentioned already:

Quote from threea

Hello, our main focus right now is to tackle all the issues that occurred the last days, but that doesn't mean we are not aware of the trouble they caused to the affected users.

When there is something specific to announce related to a compensation, there will be as always an official announcement.

Thank you for your understanding.

Please hold the line for more information.

Okej but hard to disagree with what "RandomPlayer" wrote.

However, there will be no compensation, and only if THEY consider it necessary

I really dont believe they will not give compensation but i would love alittle more info about what is going on for all this days.

To be honest i can understand when somethings is hard to fix or takes time .... shit happens

and that been said.........

Gameforge should already have an extra event running just to keep us busy until all this mess is fixed.

Its common sense but common sense doesnt exist lately.

Quote

As a compensation for the ongoing issues, we'd like to give out an item package with tomorrow's maintenance:

All players that have logged in at least once between 15.07.2021 (0:01 AM CEST) and 16.08.2021 (9:00 AM CEST) will find the following items in their item claim:

• 10 Days TERA Club (This will be automatically added to your account. If you already are a TERA Club Member the 10 days will be automatically added on top of your current subscription time.)
• 300 x Elleon's Mark of Valor
• 200 x Summer Festival Token
• 5 x Swift XP Potion 200-400% (1d)
• 3 x 800 Adventure Coins

Important: Please be aware that only one character can claim the items from the Item Claim (TERA Club time is an account-wide benefit).

Thank you for your patience and continued support!

The TERA Team

Display More

Thats an okayish Compensation but most ppl would agree that the biggest loss due to all of this are the missing Vergos Flames from Club. You may now indirectly get 10 of them by expanding Tera Club Time by 10 days, but ppl "miss" the Materials from Banyakas chest now to uppgrade their Stuff etc. Anyways at least we got something I think.. Any News if the bugs will be fixed with tomorrow Maintenance threea ?

Hello everyone,

please take a look here, as the compensation details are now available: Patch 108 Issues & Compensation

But will the TC supplies be available again after the maintenance or will it still not work? If not whats the point of giving us 10day TC already when in the end we wont be able to use the Flame/Supplies for 20+days xD?

Quote from Soeasy

But will the TC supplies be available again after the maintenance or will it still not work? If not whats the point of giving us 10day TC already when in the end we wont be able to use the Flame/Supplies for 20+days xD?

If the issue i not fixed the extra tera club days doesnt make sense at all and yes if i understand from announcement it seems its not fixed!!!!!

Quote from john4iri

If the issue i not fixed the extra tera club days doesnt make sense at all and yes if i understand from announcement it seems its not fixed!!!!!

The extra tera club days has no sense for me (I still have 2 years worth of it) because at this point we couldnt claim the most important stuff from it and this is like if the compensation is applied for people that has 1 month or more TC days after we runout of it. And to be honest TC has never been an issue to keep up, so the main problem would be fixed if they handed us the Banyaka's Treasure Chests with the stuff that we will get tomorrow after maint.

Honestly - I would have rather gotten the flames or the boxes themselves for each missing day since they were deactivated instead of Tera Club. Waiting 10 more days or even longer since the bug needs to be fixed first legit doesn't help in any way or from cuz we need those items now and not in a month or so.

Quote from Sweet.Shiro.Neko

The extra tera club days has no sense for me (I still have 2 years worth of it) because at this point we couldnt claim the most important stuff from it and this is like if the compensation is applied for people that has 1 month or more TC days after we runout of it. And to be honest TC has never been an issue to keep up, so the main problem would be fixed if they handed us the Banyaka's Treasure Chests with the stuff that we will get tomorrow after maint.

I totally agree but most important than all pleaseeeeeee threea dont even give the 10 days before its fixed .

The boxes especially in the beginning of the patch is what worths the most.

All the mats that you get from boxes their value starts droppin from day 1 so we literally lost 7 days or so when we needed them the most.

Not to mention the loot totally sucks in this patch and that was the reason i mention eariler you should have already an extra event to help with this mess.

"You can´t use that item at the moment"....

So Vergos Flame and Club supplies still not fixed?!

What shall we do with 10 days Club if we cant open these chests?

You could just make it like login Event where Server directly sends Club players these Items on login, but why dont u do this?

Added 10 Tera Club days, nice. But we can't use boxes and banyakas fire item from panel... haha,thanks.

Very generous...

Dont worry, at least they put new wings at the Wheel.

I even didn't receive compensation, gj gameforge

Quote from auradin777

I even didn't receive compensation, gj gameforge

Same. Checked all character's item claim just to be sure. Empty everywhere

Hello, we are aware that some users seem to have issues with the delivery of the compensation, our team is already checking.

Our apologies for the trouble caused

I logged last time 3 days ago and didn't receive anything in Item Claim when logged today after maintenance. Great job 🤑

Quote from threea

Hello, we are aware that some users seem to have issues with the delivery of the compensation, our team is already checking.

Our apologies for the trouble caused

what about club item bar??