I think my account was hacked. I'm so confused right now. I can't get in contact with support because my information is incorrect, and there's some other account in my "Game Account Names" on Game Forge? I logged into the game on MY account and all my characters are gone?? I'm so confused and really worried that all my stuff is gone, please help!
HACKED?
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I think my account was hacked. I'm so confused right now. I can't get in contact with support because my information is incorrect, and there's some other account in my "Game Account Names" on Game Forge? I logged into the game on MY account and all my characters are gone?? I'm so confused and really worried that all my stuff is gone, please help!
Hey there.
You need to re-create your account for the Support site, as they use separate registrations. Be sure to use the same email and then you can create a Support Ticket detailing the issues. Make sure you explain what server you were on, the name of characters, etc. and they can help you out.
Can you tell me where you came from originally? Like EU, or NA, etc
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Yeah I tried to do that, it said I tried my password too many times and locked me out or something like that.
I don't know what server it was, The RP server from back in the day? PvE i guess? I'm not sure Dx And NA. -
Yeah I tried to do that, it said I tried my password too many times and locked me out or something like that.
I don't know what server it was, The RP server from back in the day? PvE i guess? I'm not sure Dx And NA.The RP server was Celestial Hills at NA region.
However, did you make sure to migrate your account last year? If you didnt then your data has been already deleted.
