The upgrade chances for +7 Kaia's Soul gear supposedly start off at 10% and increase by 0.6% at every failure, so getting an upgrade off might not seem very likely at first. However with some quick maffs, you can determine that on average, you should only get around 6 failures before having your gear upgrade.
I have tried with my weapon and gloves and have failed respectively 13 times (and still counting) and 17 times. That means they had a 14% and 6% of chances to happen, and surprisingly, as I was asking around, most people I know seemed to have had to do that many tries. So either EVERYONE I know is very unlucky, or those displayed chances are rigged in some way.
To get a better sample size, I'm turning to you. Have you guys been lucky with your upgrades? How many tries did it take you to get to your +7,+8,+9?