Cannot play my EU account on Steam and can't play my NA account on the launcher... what the hell do I?

Maulclaw · Apr 21st 2021

I obviously can't keep two entire separate clients installed for this. This is what made me stop playing entirely back when the migration happened. Even though both accounts are connected under the same email address, I am unable to play both of them through the same means (my EU account from 2013 and my NA account from 2015).

What the hell am I supposed to do? This is infuriating.

**Melione** · Apr 21st 2021

Hello,

we are sorry you are facing this issue. Please make sure you selected the NA region in your client. Here is a guide that you might find helpful: TERA on Gameforge Client

If the issue persists, please contact our support with all the needed information so they can look into your account and offer more information/solution to your problem.

Link: https://tera.support.gameforge.com/

Maulclaw · Apr 25th 2021

Quote from Melione

Hello,

we are sorry you are facing this issue. Please make sure you selected the NA region in your client. Here is a guide that you might find helpful: TERA on Gameforge Client

If the issue persists, please contact our support with all the needed information so they can look into your account and offer more information/solution to your problem.

Link: https://tera.support.gameforge.com/

Display More

As I predicted, Support was unable to provide assistance with this matter and another one regarding my account's CE status. Why does CS handle things so poorly?

Sweet.Shiro.Neko · Apr 25th 2021

Quote from Maulclaw

As I predicted, Support was unable to provide assistance with this matter and another one regarding my account's CE status. Why does CS handle things so poorly?

Its a shame how bad GameForge CS handles almost everything.

I had similar issues on my end and support never gives you an answer that you can feel is not a copy paste for everything. I guess I was just lucky because at that time I had to make a clean OS install then Steam then TERA, at this point Steam version never asked me which region I wanted to play and sent me to EU. I proceed to install the GF Launcher and magically after that Steam started to ask me which region I would like to play.

I know this may not be your case and it sucks to have these kind of issues that makes no sense at all but if you have your info backed up and your internet bandwith is really good then you may like to try it. You may lose a day installing other software but this may do the trick.

Share