I can't find my character

Hi!

First, please make sure that you are logged into the correct account, that is, the account that you make your character on. If you are, and you still can't find your character, please contact Support with this issue at https://tera.support.gameforge.com/

Here's a helpful guide to our Support system: [Guide] Contacting Support

Raederle

You dont need to create another account. The game should let you chose which region you wanna run.

If you are using GameForge launcher get into TERA Setting and chose North America.

If you are using Steam it should ask you which region run before launching the game.