Account Already Migrated

    Greetings, I have migrated my account from Enmass US to Gameforge NA this afternoon, one of the steps was to create a Gameforge NA account, which I did, and none of my characters are there, I already made sure both Launcher and account was created and set to NA and not EU, Does this process have a average time to complete?

    Thank you.

    EDIT: I also want to add that clicking on the cogwheel on the launcher on the left of my account name in Settings, sends me to a blank page, and clicking on support in the launcher, sends me to this adress "https://tera.support.gameforge.com/" in which my new NA account username and pass doesn't work there, so I don't know what to do.

    Edited once, last by MickJones ().

    Hi!


    Since you said that you already checked that the launcher was set to NA and not EU, the best way to get help would be to contact Support Here. Note that your Support account is different from your Gameforge account. Here's a guide to our support system: [Guide] Contacting Support


    Raederle