so problem solved
It's great that you were able to figure it out on your own. 
Here is a more detailed instruction in case someone encounters a similar problem:
I think the better question is where the NA servers are physically located. did anyone mention that somewhere ?
I think the better question is where the NA servers are physically located. did anyone mention that somewhere ?
Hi!
Just to let you know, our servers are located in NA.
Raederle
Afaik North America is more than 8,000km wide so where in North America are the servers located is the question i'm asking
How can I change from europe to NA? When I change like this :
Launch the Gameforge Client;
Go to the Library and select TERA from the games;
After that, click on the name of your game account (as in this screenshot);
Then change the region to "North America" (as in this screenshot).
Below, you should see all of your migrated EME accounts associated with your Gameforge account.
There is no account to insert, and when I insert my current one I get a red error message.
How can I change from europe to NA? When I change like this :
There is no account to insert, and when I insert my current one I get a red error message.
If you do not already have an NA account, you must create one. You cannot just transfer your account over to NA.
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