Elecon mouse

stephiest · Nov 13th 2020

Hello, I've been using my Elecon mouse for a while playing emeasses Tera and had no issue, when installing the GF version of Tera It doesn't recognize my mouse. I've gotten the latest drivers for the mouse, I uninstalled and reinstalled Tera, I ran the Tera repair from the launcher. Still nothing. When i try to log into support it says to log in and (even tho I'm already logged in) then says my password is incorrect, and asks me to change it, this was the 3rd time i changed it.

Raederle · Nov 13th 2020

Hi!

I see you've tried to contact Support and are having some problems. Support is usually the best way to resolve this issue. Here's a guide that can help with Support.
I'm sorry you're having such a hard time! Please let me know if this isn't helpful.

Raederle

stephiest · Nov 13th 2020

Raederle Thank you, I finally got it to work, but they don't have a "NA" support so i don't know what to do at this point.

**Brimstone** · Nov 13th 2020

Quote from stephiest

Raederle Thank you, I finally got it to work, but they don't have a "NA" support so i don't know what to do at this point.

Feel free to contact Tera.en support.

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