No chars and migration was done "succesfully".

  • Hello, im having a problem. I migrated my EME account the first day they enabled that and said "successful". Now when i try to log in with steam client picking NA option i can see Velik and Kaia Servers but i have no chars at all.

    Can anyone tell me how to fix this because i have no idea whats going on and i dont know if im missing maybe GF - Steam linking?

    Thx for help.

  • Hi there.


    Make sure when in the launcher, you're under the correct account you migrated. I also had this issue, and realized that I was not logged into the Launcher under the correct account.


    In the launcher, click 'Account Management' and make sure your account is listed there. If not, add it.

  • I migrated everything to this account and I don't have any character, I already sent a ticket to enmase, now it's time to send a ticket here

  • this is what i did.

    I went to the link that they put, everything normal.

    He told me that I had to create an account on gameforge.

    create the account calmly.

    I went to the launcher and assigned the account to NA. start the game and no character.

    Now enter the forums here I put my account and it says that it does not exist

    I had to create one with the same gmail.

    then in the support part he also told me that the account did not exist.

    create another with the same gmail.

    So you need an account for the game, another for the forum and another for support? WITH THE SAME gmail ?.

    like badly organized.

    now I have "accounts in all things gameforge and no characters in the account"

    And I get 2 accounts with that account, one in Europe and the other in NA. I don't really know what happens with the systems.

    now send a ticket here in GF to see what they answer me.

  • Ok keep me postedd please. Where did u send ticket to eme? Cuz their page is mostly dead. I did all same you did, account in forums, support and main all with same mail. Right now im trying to download GF launcher thing i dont want to but at least to see if my chars are there.

    Using steam my chars are not there. Hopefully i can see them with their launcher but i wanted to use steam.

    I dont know if there is a way to "link" GF account to steam and use only steam.

    Also sent a ticket to GF Support.

  • I am having the same issue, I have 3 different accounts 2 of them went well I have my chars and all but my main account and the one I had EMP is showing EMPTY have no char, no emp, no item. I send a ticket to the support of GF, didnt do it on EM since I dont think they can help anymore but yes... I wanted to play so bad and now I have to wait... that makes me really sad :(

  • Well just like i thought i got a stupid answer from my ticket:

    "Please understand that at this time it's not possible to use a Gameforge account on Steam, so if you have migrated to a Gameforge account you will have to use the Gameforge client to play: given your description, we also believe this is the reason why you don't have any character on Steam."

    Can anyone tell me how 2 of my friends are using STEAM CLIENT meanwhile they migrated the same time and same way as me and they dont need GF Launcher ONLY STEAM picking NA Server option?.

  • Can anyone tell me how 2 of my friends are using STEAM CLIENT meanwhile they migrated the same time and same way as me and they dont need GF Launcher ONLY STEAM picking NA Server option?.

    Did you migrate at the same time as your friends? During the migration, the system asked you if you also want to switch to Steam? Have you tried logging into your game account not through Steam, but through the Gameforge Client (to check if your characters are there)?

  • When migration was done it only left me to pick to do GF account, it never asked me if i wanted steam.

    Im finishing downloading the GF launcher client to check that but i have to redownload all again and i dont want more crap launchers.

    My friends did GF account too and they only logged in steam and everything was there (all chars).

  • Yes everything is here. But i still dont get why cant i use steam menwhile other people did with no additional steps. So... ill just need to use another launcher. At least all my stuff is there.

  • Yes. I wish i could use steam but i guess ill keep gf launcher then. Not even the person that answered me the ticket knows what happend. And again my friends did the SAME as me so thats what i dont undestand. Its really sad support dont even care about people problem. This feels same as EME. At least tell me "You cannot use steam" dont close my ticket telling me that was my fault or "something" happend. This is why EME support was complete trash, instead of investigating problem they just close tickets and wash their hands.