NA Question about Tier rewards

Per the FAQ;

Quote

What happens to my TERA Rewards Levels?

• The Rewards-System was an EME-unique system that is not available in any other TERA region. As such, it unfortunately won’t be possible to transfer any progress or status for this.

• However, as a token of appreciation for players who have supported TERA for such a long time, players within the following level ranges will receive special one-time rewards:

• Reward Tier 1-4: Exclusive Title, Stamp: Kaleidoptera
• Reward Tier 5-8: Exclusive Title, Smart Box: Azure Blue Yukata, Stamp: Kaleidoptera
• Reward Tier 9: Exclusive Title, Skill Manual: Moon Lotus Aura, Smart Box: Azure Blue Yukata, Stamp: Kaleidoptera
• Reward Tier 10: Exclusive Title, Skill Manual: Moon Lotus Aura, Smart Box: Azure Blue Yukata, Stamp: Kaleidoptera, Flying Skill: Ancient Tyflamosaurous Flex

Please note that these rewards will only be delivered whenever Build version 100 releases.

Underlined and bolded.

Quote from Tamiko

Thank ya. I thought we were at Build 100 already, had a herpaderp moment.

You're fine! It's kinda weird to launch after Patch 99 but before 100, so nobody would blame you lol

Is there a current time estimate for when these rewards will be sent?

Scratch that, saw the updated post

Check your item claim people I just received my rewards

Quote from threea

Dear community,

we would like to inform you that the TERA Rewards (Tier 1-10) are now delivered in the affected accounts.

The TERA team

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Well done, very glad that it's claimable by all of my characters. Thanks!

Thank you for making the rewards claimable by all characters

I'm Tier 9 But I got the reward for Tier 5-8

Quote from Pappie

I'm Tier 9 But I got the reward for Tier 5-8

Hey there, please contact our support team about this so they can check further. Link: https://tera.support.gameforge.com/

You guys got my hopes up saying it was claimable by all characters. It's only claimable on one server.

Is there any way I can un-claim it from one server and claim it on the other?

Quote from Maisee

You guys got my hopes up saying it was claimable by all characters. It's only claimable on one server.

Is there any way I can un-claim it from one server and claim it on the other?

Bank the item that gives the achievement... Basically making it claimable on all characters, you just have to click on the item on all characters.

Umm.. Banks aren't cross-server.

Hello, please keep in mind that the rewards are only shared between characters in one server (not all servers).

That would have been nice to know BEFORE I claimed it on Velik. I'd much rather have it on Kaia. Can support move it from one server to the other?

Does anyone know exactly how that Aura works? Can you replenish 100% HP/MP every 5 seconds even while in combat mode?

Also, are we ever going to be able to buy the First Moon Lotus Dream again? It was sold by Gameforge before NA joined Gameforge, but they took it from the Shop.

For anyone interested, it's a box you open and has a 50% chance of giving you the Second Moon Lotus Dream. You open this one, then you have a 50% chance of getting the Third Moon Lotus Dream and so on until the Eighth Moon Lotus Dream, which may give you this:

https://teralore.com/en/item/201244/

That's the item that players with Tier 9 and 10 TERA Rewards were supposed to receive. If that works even in combat mode, it's one of the most broken Shop items ever. Otherwise it's OK I assume, so other classes can recover their HP after a fight without relying on a healer.

Quote from Maisee

Umm.. Banks aren't cross-server.

Oo... server, my bad. You can always server transfer the item 4head

Quote from Maisee

That would have been nice to know BEFORE I claimed it on Velik. I'd much rather have it on Kaia. Can support move it from one server to the other?

I think it's best to contact the support.

As a subject in the ticket, select the "Item Reimbursement".

Okay, thanks. Ticket sent.

But TBH, I'm a little disappointed. Tera Rewards was an account-wide thing - not per-server - so it's disappointing that you can only apply it to one server or the other. Surely they could have parcel posted it to the first character to log in on each server.