That's dumb that there aren't any error indicactor what's happening other that general.
Therefore, it is worth checking for possible reasons yourself.
Have same issue, but my account was created in EU since 2014 year.
This account, did you transfer your game progress from En Masse to it, right?
I think i found a way ,
on steam my game stop to working after i migrate , i uninstalled it and install TERA from gameforge app , same issue , cant launch the game
i unninstalled the launcher and go in the TERA game folder and start the TERA LAUNCHER , he make a 700 MB update and i was able to play after that
i uninstalled it and install TERA from gameforge app
Ofc you had to download the current version of the game from Gameforge, because the EME's client will no longer be supported.
I am getting a failure to launch every time I try to log in the game. I have uninstalled and reinstalled, I have verified the files. This started last month before the transfers while still on steam and I have removed everything from steam and the old Tera with En Masse and I am STILL getting the Failed to Launch. An error has occurred. Please try again later. I have tried to post a support ticket but it will not go through. Every time I try to submit nothing happens it just refreshes the page. This is really just annoying. I loved playing Tera but how can I play if I can't get into the game?
the NA server has not started up yet, just give it a while longer for gameforge to get things up and running
I thought the NA servers were launching today?
Any idea when the NA servers will be up?
I am getting a failure to launch every time I try to log in the game. I have uninstalled and reinstalled, I have verified the files. This started last month before the transfers while still on steam and I have removed everything from steam and the old Tera with En Masse and I am STILL getting the Failed to Launch. An error has occurred. Please try again later. I have tried to post a support ticket but it will not go through. Every time I try to submit nothing happens it just refreshes the page. This is really just annoying. I loved playing Tera but how can I play if I can't get into the game?
I have been having this same issue and I checked Steam and deleted TERA completely. Still the same issue. I have exhausted all possibilities on my end to get TERA working. The fact that this is not going smoothly is really rough on the players that want to keep playing TERA.
Any idea when the NA servers will be up?
Well...
Display MoreThere’s cause for celebration in TERA – from today, American players can continue their adventures on the new Gameforge servers. We’re very pleased to see our TERA family grow and want to say a massive welcome to all the new players from everyone at Gameforge!
Players from America who haven’t yet migrated their accounts from En Masse Entertainment to Gameforge can still do that here – it’s easy as pie. You can find more details on the migration summed up in our FAQ .
New players and players who have already migrated to Gameforge can download and play TERA via our Gameforge Client .
Anyone who previously played the game via their Steam account can simply download it on Steam . Just please make sure to select the right region, as North America and Europe are distinct regions here.
Additional Information
Leaderboard: The next season (PvE and PvP) will start on Monday, 23rd of November at 09:00 CET in all servers.
- Please note that the new date might not be properly displayed in the ingame UI.
- Known Issue: Founder Status missing. Once we have more info about this, we will let you know.
- Known Issue: The TERA website will be temporarily unavailable due to a technical issue. We will have more information about this tomorrow. Thank you for your understanding.
- The switch on Steam has not happened yet. Once it is completed, we will let you know.
See you in Arborea!
The Gameforge Team
Well...
I will wait till tomorrow, there is no real time that is stated (like Nov. 12 @ 12pm CST etc.). If I still have issues I will make a post then. 
I will wait till tomorrow, there is no real time that is stated (like Nov. 12 @ 12pm CST etc.). If I still have issues I will make a post then.
Hey there, the servers are live! 
In case you are still having issues, please contact our support with all the details and they should be able to help you: https://tera.support.gameforge.com/
Hey there, the servers are live!
In case you are still having issues, please contact our support with all the details and they should be able to help you: https://tera.support.gameforge.com/
Thank you!! Redownloading currently if I have any more issues I will make a support ticket.
Dear all,
After clicking "Play" game is stuck at loading.
Please see attached screens.
Tried writing to support but it gives error of incorrect e-mail & password. Whereas it logs in ok in Gameforge client.
Anyone have similar issues?
Created account few days ago. Migrating from enmasse.
Kind regards
Tried writing to support but it gives error of incorrect e-mail & password. Whereas it logs in ok in Gameforge client.
Because in the support system you need to create a separate account (you can use the same mail as for the account in the Gameforge system), since the platform are not linked to each other.
After clicking "Play" game is stuck at loading.
A similar problem arose among some players after updating with a 64-bit client (due to a conflict between the game and the client with modified files and mods), and the simplest and often the only correct solution was to completely reinstall the game. But if you downloaded the game recently after the migration and did not change original game files (ini-files or using mods), and also did not try to run third-party software (which is prohibited by the "General Terms of Use" document, btw), then the problem may be in something else.
You can try reinstalling the games completely. Or check the integrity of game files (click on the arrow to the right of the "Play" button and select "🔧 Repair" button in the drop-down menu). Uninstalling and reinstalling the Gameforge Client application can resolve rare startup issues. But it is better, of course, to contact the Support Team directly, describing in detail the situation and all the actions taken.
Because in the support system you need to create a separate account (you can use the same mail as for the account in the Gameforge system), since the platform are not linked to each other.
A similar problem arose among some players after updating with a 64-bit client (due to a conflict between the game and the client with modified files and mods), and the simplest and often the only correct solution was to completely reinstall the game. But if you downloaded the game recently after the migration and did not change original game files (ini-files or using mods), and also did not try to run third-party software (which is prohibited by the "General Terms of Use" document, btw), then the problem may be in something else.
You can try reinstalling the games completely. Or check the integrity of game files (click on the arrow to the right of the "Play" button and select "🔧 Repair" button in the drop-down menu). Uninstalling and reinstalling the Gameforge Client application can resolve rare startup issues. But it is better, of course, to contact the Support Team directly, describing in detail the situation and all the actions taken.
Thanks, will try to reinstall it now.
If not work, then to submit support ticket.
Upd: Gameforge support system is working very well.
Received feedback in 1 day with clear steps to be followed.
Now game is running, all is good.
Wishing all to enjoy lvling up and having fun 
