Thank you gameforge, thank you Krafton

    You finally made it, with all your bad actions, you killed the game. TBA destroyed any hope of playing a well developed, community based game in the future. I dont know how the PvE situation is, but the following bugs of PvP will show you how you failed to manage a game. Even shorehold is dead now, it poped in the past at least every evening but the untested patches you apply from the idiots of kafton to your server totally destroyed the game. Even worse. You dont do anything to fix it. YOU allready gave up the game and just milk the sad rest of the playerbase.

    tivwva6v.jpg


    - memeslashers and cheaters dont get banned even after multiple uploads of videos and screenshots showed them cheating and memeslashing

    - gameforge incapacity to act in punishing scripters, cheaters and proxy users

    - CU is destroyed since weeks by memeslashers and YOU don even manage to bring 1 damn gameadmin online during CU to instand ban the memeslasher, even worse, your useless support tell us following when we report them even after clear evidences:


    z69ne45b.png


    - if you kick a player in shorehold, in 30% of cases the group matching dont start for a new player

    - if you kick a player in shorehold, in 50% of cases the player who took match in progress cant join the game

    - you dont see the message if you kill a player in shorehold

    - you see enemy debuffs, his HP bar turns purple so you cant clearly tell them apart from your own team

    - kickvotes displays a different player you voted for

    - Leader Scan in CS not showing ppl on the map

    - Rating points are random (3 pts victory/67 pts loss), there are ppl with 0 rating in the leaderbord

    - UI Score tab bugged

    - equal gear is totally broken, everyone oneshots everyone


    Your community managers are ghosts, pvp threads will be ignored forever, they dont give feedback, they dont talk to us, they simply just exist to give some excuses. YOU DONT HAVE ANY COMMUNICATION WITH YOUR COMMUNITY. Dear communit managers, read the following application of gameforge and tell us, where you can say, "yeap, i do this"


    https://corporate.gameforge.co…y-manager-german/?lang=en

    Your mission

    • You work closely with other Community Managers to develop and implement the community management strategy
    • You ensure the exchange of information between the community and the internal product team and represent the mood, opinions and views of the players within the Community Management Team.

    YEAAAAPPPPP. Dear CM, you all are fired.


    If now some smartas tell us to contact the support, read Polans answer on the top and then ask yourself again to suggest to contact support.

    Gameforge, you completly failed to manage this game. Even if Krafton or BH give u all this shit patches, you dont have to upgrade a healthy game to a bugged game. You just copy and past, you dont manage, you dont communicate.

    Quote from Buschfunker

    the untested patches you apply from the kafton to your server totally destroyed the game. Even worse. You dont do anything to fix it. YOU allready gave up the game and just milk the sad rest of the playerbase.

    Gameforge can't not install patches from developer. And they can't make any changes in TERA on their own. I certainly understand that it is difficult to comprehend, but you should at least just remember that Gameforge is just a localizer that only publishes games for certain regions. Their capabilities include - adaptation, translation, event concepts. All development, balance, work with code/graphics remains only by Krafton (Bluehole Studio).


    Once again. Gameforge is not the developer of TERA. They just support this game for other language regions.

    Quote from Buschfunker

    - ***

    - ***

    - CU is destroyed since weeks ***

    The blocking process is not easy and sometimes even a few screenshots or some kind of video recordings may not be enough for proofs. It is possible that even in this area, the publisher is extremely limited in the possibilities of verification. I don't assert and cannot give an exact answer why this is happening, but I want to hope that there are reasons for this non-momentary decisions. ?(

    All bug reports are continuously reported by the publisher to the developer. Unfortunately, this process can be delayed for various reasons. Nevertheless, when players leave their feedback on certain errors and problems, experts always collect this information, even if they do not unsubscribe about it.

    Quote from Buschfunker

    Even if Krafton or BH give u all this shit patches, you dont have to upgrade a healthy game to a bugged game. You just copy and past, you dont manage, you dont communicate.

    Nope. They check the update before installing it on live servers and send bug reports to the developer, but not always fixes arrive before installing the update (this is not Gameforge's fault). In addition, there are some "magical" features due to which some errors and problems may appear only after installing the update on live servers.

    I understand your resentment and indignation. Still, you shouldn't go too far and attribute all the bumps to the publisher. They try their best. Could they be even better? Maybe. But now we can only leave our feedbacks, and preferably constructive and without insults and aggressive accusations. Btw, Buschfunker, nice pics.

    Dear missTao, good day to You!

    I had read You twice, but on a final note i got only one understanding, one question - why You wrote that, what did You want to say & whether said You anything ?

    - Did You want to say something constructive ?

    - Yes, i suppose, yes, You did.

    - But said You so ?

    - ..


    Yes, we all well aware aboute business relationships between localiser & development.

    Yes, we well aware about testing & "trying" of people, those are involved in the project.


    We do thankful their work, we keep our hopes that somedays, in the next year, or maybe some years passed, we will get more or less playable game. But should we stay strong these years & years ? Should we just keep hopes & keep silence, & our words with us about all this good path that is with Tera now.. idk.


    You said they do check patchs ? They cant change them in the main of code & just put them in the game. So, they well aware about their moves, how they well kill the project. Ok, we got it.


    You said that all bugs & problems in game well collected by GF - that's good also. I hope they well collected those info, keep those in safe place, for rest of the game life, so that can read them later on to not forget all these funny things.


    You said that blocking process is complicated & huge process where must not be any mistakes! Yes, i hope that cheaters will still with us, as they also a small part of small community... Imagine if they will block them - what will left in game.


    What do i want to say ?


    Players of the project want to answers, solutions, clear way ahead... & not just the "reply" (like You did) that this is just a problems, this is complicated things, this is what we well see & just collecting info.


    That's exactly the things that is also killing game - such replies from GF, or players of Tera - that this is just what we know & on a way to solve anytime in future. But will there any future ? After a while of getting such answers - people start to think that it is useless point to give any feedback about the game, there is no clue to repeit again & again problems & get reply that "we are collecting"..


    - Anyhoo, do we changing anything leaving our feedback on this Forum ?

    - There is no "maybe" in this answer. Just "no". We just want to say something clear & straight, without further & further exuses in front of ourselves.


    All the best to You, missTao, & especially to the community of this game.

    As far as i can say Gameforge did some progress in terms of Events compared to the past but always lacks of communication/transparency with the playerbase of their games.
    Bluehole completely screwed their own game and Gameforge is kinda happy about it because they just care about how to increase their income from Cash-shop so it's unlikely that the game will go back to its glory.
    At this point the chances of Tera becoming populated like in Vm1-vm2 era are close to zero and best bet for both developer/publisher is to keep milking the whales waiting for newer games.
    That's sad because this one still has lot of potential but that's how business works when GF is involved.
    I could name at least 3 more GF games that are still decent nowadays but they just keep being milked because of whales/p2w updates.

    Best you can do is to just uninstall and move on because ranting on Forum ( i said Ranting, not posting feedbacks ) just increases your frustration and doesn't change much for GF itself.

    Quote from missTao

    Gameforge can't not install patches from developer.

    Sorry that is something i cant believe. When you find bugs, which make your game unplayable and will make your community extremely upset, destroying your income and the feedback, you cant tell me that you are forced to install the patches. This is european right and no company have to install damaged patches. Gameforge just didnt test their patches. I mean look at the 64bit patch. Testserver was online 1 week, after this week they instand update the game to 64. How you wanna fix bugs in this short time. They working in europe, no they working in germany and have many certific*tes. (lol this Word is censored,what irony) I would say they even are DIN certified, like every good company in germany is. This means, that they have a quality management and this management would stop this patches if they would find such bugs.


    Regarding ban memeslashers. They cant ban ppl by Screenshots and movies where it's clearly visible that these guys cheat??? Is that a joke? Eeeeeven if it is like this. The same 3 ppl who are memeslashing are reported now over few weeks and nothing happen. I already told this in my opening post... Why gameforge dont send a gameadmin spectating CU to see this? I mean the memeslashers got reported by doozen of ppl and gameforge do nothing. Dont tell me it's hard for Gameforge to log in their own game on sunday for like 30min. They just dont care.


    And again, not a single reply of a community manager yet in this or any other feedback / bugreport thread. I dont know why they call them CM when even the description text on their homepage tells, what they have to do. They didnt even carry out one single point of her own description.

    Quote from Buschfunker

    Sorry that is something i cant believe. When you find bugs, which make your game unplayable and will make your community extremely upset, destroying your income and the feedback, you cant tell me that you are forced to install the patches. This is european right and no company have to install damaged patches. Gameforge just didnt test their patches. I mean look at the 64bit patch. Testserver was online 1 week, after this week they instand update the game to 64. How you wanna fix bugs in this short time. They working in europe, no they working in germany and have many certific*tes. (lol this Word is censored,what irony) I would say they even are DIN certified, like every good company in germany is. This means, that they have a quality management and this management would stop this patches if they would find such bugs.


    Regarding ban memeslashers. They cant ban ppl by Screenshots and movies where it's clearly visible that these guys cheat??? Is that a joke? Eeeeeven if it is like this. The same 3 ppl who are memeslashing are reported now over few weeks and nothing happen. I already told this in my opening post... Why gameforge dont send a gameadmin spectating CU to see this? I mean the memeslashers got reported by doozen of ppl and gameforge do nothing. Dont tell me it's hard for Gameforge to log in their own game on sunday for like 30min. They just dont care.


    And again, not a single reply of a community manager yet in this or any other feedback / bugreport thread. I dont know why they call them CM when even the description text on their homepage tells, what they have to do. They didnt even carry out one single point of her own description.

    Because they only care about money. It's always been like that in every game GF owned and it's not gonna change.
    Furthermore TERA is not a new game so they probably ain't even worried about its future, they'll just keep milking it until it's worth and then drop it when necessary.
    I've sadly played 4 games published by GF, they're all managed ( ruined ) in the same way.
    What's even worse is that TERA is dragged down even by the developers<.<

    Quote from HellMilitia

    New News from Ktera regarding those topics:

    http://tera.nexon.com/news/not…iew.aspx?n4articlesn=1412


    Seems like Krafton finally wants to do something, at least in Ktera, in regard of account theft, duped items and other stuff. I hope to see simillar steps taken by GF and Krafton in EU too.

    Translated in my own language.All i see is "cash shop related" things which are decreasing the income.There is no action for pvp,also there is no action for dead game.These kind of cheats ruining the profits,also hacked accounts etc,decreases the big whale numbers.

    I can accept income is important unless they try to fix the problems and listen their community.But currently,if any player pay money for tera shop,its absolutely waste of money.

    And since 2015,they never listen,never understand what players need.Now i bet,they are just talking instead of taking actions.

    Quote from Buschfunker

    Sorry that is something i cant believe. When you find bugs, which make your game unplayable and will make your community extremely upset, destroying your income and the feedback, you cant tell me that you are forced to install the patches. This is european right and no company have to install damaged patches. Gameforge just didnt test their patches. I mean look at the 64bit patch. Testserver was online 1 week, after this week they instand update the game to 64. How you wanna fix bugs in this short time. They working in europe, no they working in germany and have many certific*tes. (lol this Word is censored,what irony) I would say they even are DIN certified, like every good company in germany is. This means, that they have a quality management and this management would stop this patches if they would find such bugs.


    Regarding ban memeslashers. They cant ban ppl by Screenshots and movies where it's clearly visible that these guys cheat??? Is that a joke? Eeeeeven if it is like this. The same 3 ppl who are memeslashing are reported now over few weeks and nothing happen. I already told this in my opening post... Why gameforge dont send a gameadmin spectating CU to see this? I mean the memeslashers got reported by doozen of ppl and gameforge do nothing. Dont tell me it's hard for Gameforge to log in their own game on sunday for like 30min. They just dont care.


    And again, not a single reply of a community manager yet in this or any other feedback / bugreport thread. I dont know why they call them CM when even the description text on their homepage tells, what they have to do. They didnt even carry out one single point of her own description.

    first point. I totally disagree cause blue hole have absolute control over tera. if gf says no to install patch for your said reason. blue whole will just revoke rights for gf to publish game and find another publisher to do that exact job. be their dog.

    2nd tho. I totally agree with you.

    my advice. gf can't do jack shit to this game files and code. they only running black box.

    but as mentioned earlier. lack of communication and being honest with player Base and open. and we all know how tough it is to get a guy banned for cheating. but you know. it is piss easy to provoke them and get them banned for bad word usage.

    Maki tbh,gameforge have power to implement something like they did when anemsalok was CM here.There was battleground events in game.There was a special tab on right of the screen.When they push them to do something,krafton is doing it.They are just lazy to push them.And thinking they already gave up with Tera )i mean gameforge.

    Can u please explain,how developer can ignore RU,EU,NA Tera publisher ? Just how ? I cant understand this.Krafton is making patches for more income tho and gameforge is absolutely ok with it.Btw our cash shop is different,weird than the others.I mean when enmasse were publishing this game,they had better cash shop.Also RU tera had better cash shop.

    At the same time,eu cash shop were full p2w.Less drops,more rng boxes in cash shop etc when the other publishers were making 2x drop,fast leveling,pvp events etc.

    So please,its a joke if u say gameforge has no power on this game.Both companies are just ignoratn and nobody from gameforge playing this game im %100 sure.


    Ah i forget to add; we also didnt know did they send our feedbacks and what was the answer since 2015.They are just saying "we sent the feedbacks".Never shared the answer.

    Its an easy way to skip players suggestions.We are facing same situation in some random companies in real.They are getting suggestions,feedbacks then they just throwing it to the trash bin.

    We don't play on the same version as KTera so Gameforge has definitely some space to change stuff.
    If you check Seraphinush blog you'll see that they had more than one 99.x patch on Ktera and on one of them added Feedstock Boxes as loot from higher instances while here we need to run RR and RK9 if we want to "farm" them :|

    Maybe we'll get the same updates with patch 100 but in the meanwhile we have insane prices for feedstocks :D

    Edited 2 times, last by Layleen17 ().

    you got to understand what is difference between cash shop items and such, and inside game files,
    it's in the end Blue hole game, not game forge's, game forge is just a mere publisher, yes cash shop items and events might be different, but game in core is essentially the same, let's say gameforge tries to refuse to release let's say harrow hold, krafton will just push it by their own, gameforge allowed to add events and such (and as explained by ex enmass ceo) krafton is the one who is making events for gameforge as well,
    about "how can krafton doesn't care about eu/na/ru/sea publisher" they never did from get to go,
    so many bugs has been reported repeatedly to either gameforge and blue hole, what was blue hole response ? they either ignore (meme pulse existing since long time now and no fix hello ?) or interduce it as a feature (adrenaline rush bug interduced as a feature and intended behaviour) last time game forge added something by their own listening to community, it was met with out right revoke, (adding 125 coins as a direct item in vanguard shop, was instantly withing 2-3 days revoked as soon as blue hole noticed) so please just know limitations of publisher and what can he do

    Quote from Buschfunker

    Regarding ban memeslashers. They cant ban ppl by Screenshots and movies where it's clearly visible that these guys cheat??? Is that a joke? Eeeeeven if it is like this. The same 3 ppl who are memeslashing are reported now over few weeks and nothing happen. I already told this in my opening post... Why gameforge dont send a gameadmin spectating CU to see this? I mean the memeslashers got reported by doozen of ppl and gameforge do nothing. Dont tell me it's hard for Gameforge to log in their own game on sunday for like 30min. They just dont care.

    From a technical standpoint, you can make it look like they're cheating with your own cheats. Other players can use proxy to make YOU look like a cheater on their screen even though you didn't do anything wrong. In Polans message he basically states this, and says that they will check their own logs, because that's the information that they can 100% trust. Compare it to sending a screenshot of someone using offensive language but you photoshopped the text on there. The only way they can verify your claims is by checking their own chat logs.

    And since CU takes place on a Sunday, putting a game admin (with enough rights to ban ppl) is probably not possible.

    Not defending anyone or trying to minimize the situation, but this part makes sense. Though they do clearly seem to struggle understanding the logs and game mechanics to get evidence to ban people.

    Quote from Noctilucent

    From a technical standpoint, you can make it look like they're cheating with your own cheats. Other players can use proxy to make YOU look like a cheater on their screen even though you didn't do anything wrong. In Polans message he basically states this, and says that they will check their own logs, because that's the information that they can 100% trust. Compare it to sending a screenshot of someone using offensive language but you photoshopped the text on there. The only way they can verify your claims is by checking their own chat logs.

    And since CU takes place on a Sunday, putting a game admin (with enough rights to ban ppl) is probably not possible.

    Not defending anyone or trying to minimize the situation, but this part makes sense. Though they do clearly seem to struggle understanding the logs and game mechanics to get evidence to ban people.

    Even if you are right, why is this player still not banned?


    Dont work on sunday. Is that a joke?

    How much does it costs to put a game admin online from homeoffice into a game in germany? 80€ hourly rate in the week, additional 50% sunday reward means, that the poor poor poor guy who have to log in and work for 1 hour on sunday will cost additional 40€ at the end of the month gross and get 1 hour extra to his overtime account. In case they have overtime fee aggreement he will get 120€ gross. So you want to tell us it is not possible for an IT company to pay 120€ extra at the end of the month and make hundreds of players happy by just doing their job?


    Wow


    They are just lazy and dont give a shit about the community. Any example? How many CM posted in this thread after 3days? Lol

    Quote from missTao

    Gameforge can't not install patches from developer.

    They might be able to delay, but this seems to be right


    Quote from missTao

    And they can't make any changes in TERA on their own.

    wrong

    look around 2017, extreme modes, Batu, custom events.

    Gameforge has shown a lot of times they can bring their own content, even though they might need green light from Krafton.

    The biggest problem with regional changes is the maintanence, because they effectively get reverted with every patch and then they need to be implemented once again and kept compatible.

    Quote from Maki

    if gf says no to install patch for your said reason. blue whole will just revoke rights for gf to publish game and find another publisher to do that exact job. be their dog.


    good to hear this from an intern. let me know how many publisher are in queue right now to get their hands on this game

    Quote from Vanli

    They might be able to delay, but this seems to be right

    With this I can partly agree. If there are too many errors, the update installation is usually postponed. But I also pointed out one important point:

    Quote from missTao

    In addition, there are some "magical" features due to which some errors and problems may appear only after installing the update on live servers.

    ¯\_(ツ)_/¯


    Quote from Vanli

    look around 2017, extreme modes, Batu, custom events.

    Gameforge has shown a lot of times they can bring their own content, even though they might need green light from Krafton.

    Well, I mentioned that as well:

    Quote from missTao

    Gameforge is just a localizer that only publishes games for certain regions. Their capabilities include - adaptation, translation, event concepts.

    The publisher is working on the concept of a game event, including, and if the developer approves such an event, in full or by making his own changes, then this event will appear on live servers. :)