Server down??

Quote from Encroyableable

What to do on a hot Sunday afternoon ? Enjoy the AC breeze and , because one enjoys it and one payed for that goddam Tera Club, play (or at least have the intention to) play Tera.

But, things are / were not as you wished Surprise, surprise. Mystel server crashed around 12 and never fully recover since then .

That can help me but wonder ..i know is only a game, but once you Gameforge came out on the market with this game, get money from subscribers and get money from casual Shop buyers, weren't you supposed to have some sort of 24 hrs minimum tech support or something similar ?

Is not a matter of national security , is not a nuclear plant with shift 24/24 but once you accepted money from your players, you should at least provide tech support.

And also, provide communication. Ok, you tried Gameforge, with that emergency maintenance. But for fsake , just let playerbase know what's going on. Some "hickups" is merely a ball of poop throwed in our faces.

Is it really that hard for your staff to share the problems Mystel server is confronted with ?

Who knows, maybe some of the players with knowledge in programming, computing and stuff like these might have an idea, a solution, a hintch, a clue a..SOMETHING that YOU Gameforge seem to lack. ...

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If they would care about playerbase they would write what happened and not giving as info only like "we know about problem, we will fix it, thanks". We dont care about info like this, we just want know whats going on, but they cant even tell as this. Bad staff from their side, thats dont inform players.

Weekend!!

Fk you players!- GF on holyday

What do you expect at all?? Wasting your time here, like I am

Ha! I can't play anyway, OMW home from work.. Yes, I do work on Sunday too, not always tho, but now I was :p

Hello everyone, we would like to apologize for all the issues that Mystel had during the weekend. Our team is investigating the problem, once we have more information on the topic, we will let you know.

-The character issue (doomzoned) should have been fixed already last night after the server was restarted again-

All related topics were merged.

Quote from threea

Hello everyone, we would like to apologize for all the issues that Mystel had during the weekend. Our team is investigating the problem, once we have more information on the topic, we will let you know.

-The character issue (doomzoned) should have been fixed already last night after the server was restarted again-

All related topics were merged.

So can we have extra days of double loot then?

Server just crashed again by the way.

Never mind I think it was just my connection

Quote from threea

Hello everyone, we would like to apologize for all the issues that Mystel had during the weekend. Our team is investigating the problem, once we have more information on the topic, we will let you know.

-The character issue (doomzoned) should have been fixed already last night after the server was restarted again-

All related topics were merged.

So, no crashes anymore but no special maintenance. Did you fixed the problem or is the game just running cause this single user stopped his hack attack?

Quote from Buschfunker

So, no crashes anymore but no special maintenance. Did you fixed the problem or is the game just running cause this single user stopped his hack attack?

if only you knew just how bad it was...

Quote from Buschfunker

So, no crashes anymore but no special maintenance. Did you fixed the problem or is the game just running cause this single user stopped his hack attack?

threea???

Quote from Buschfunker

threea???

threea  Melione  Aureli

Quote from Buschfunker

So, no crashes anymore but no special maintenance. Did you fixed the problem or is the game just running cause this single user stopped his hack attack?

threea  Melione  Aureli

I will not forget this, until someone of you give us an answer. I mean, dont give an answer is like an answer...

Quote from Buschfunker

threea  Melione  Aureli

I will not forget this, until someone of you give us an answer. I mean, dont give an answer is like an answer...

Hello my friends. It's allmost a week gone since my last reply. I am 99% sure you still working on the fix of the server crashes, so that must be the reason you cant give YOUR community an answer. Or am i wrong?

threea  Melione  Aureli

Hello, as you've seen, there were several maintenances already after the issues, that always help the situation of the servers, so a specific reply every time is not really useful, when you can clearly see that the servers are often in maintenance - and please do not forget that our team is closely monitoring all the issues that might occur over time.

-Since this thread is now 1 month old, it can close-