Hello,
we understand your frustration in this situation. In order to pinpoint the issue, we need the Mystel players to answer the following question : Did you experience the lags while in dungeons? Or was it a general issue?
27th May, Lagging in Dungeons (CS and AQ).
Might be good to noticed that sometimes it took more than 5 seconds after writing in chat until the text showed up.
Good luck Team!
Lags are as in dungeon, as in open world sadly. Had same lags as guys described above. 200 ms up.
Good morning all,
our team is investigating the issue. Keep us updated here if you are still having problems. Please mention, as you already did earlier, the servers you are referring to.
Reporting from server Mystel, wednesday 27/05/2020 this time the lag was happening overall again, inside and outside instanced content. Detected lag in multiple places such as Highwatch, Cutthroat Harbor and Kumas royale.
Multiple users reported the server lag on game channels such as party and global at evening and night time.
After witnessing several kumas teleporting beyond jump capabilities and being unable to move, it was clear this was not a user made joke and people were indeed lagging severely as well.
This case was very similar to previous cases of lag happening about 2 patches ago.
Edit: Additional information the lag consisted of several ping spikes ranging from yellow to red ping happening every minute or more often. Picture showing a red ping spike captured yesterday as well as some player's appreciations on it attached.
You guys still haven't fixed the lag for the most part. There's still micro lags here and there, can't move for few seconds then die to stupid shit. Unacceptable how you guys can't even resolve it after how many times this incident already happened by now and not even compensate your player-base for your mishap. 1:55 am when it's not even peak hours still lags when barely anyone is on the server...
It's even sadder how many people are complaining in game about lag and disconnection but don't even come to the forums to complain..
lmao @"frustration" though.
Frustration doesn't even begin to describe the feelings about the delay in this game atm. -_-
