in-game chat

    Hello everyone,


    As the title suggests, I'd like to speak about the in-game chat, and how sad its current state is; due to the lack of moderators or systems that could make sure players can respect simple chat boundaries, as of today the chat is a complete and total mess.

    All day, everyday, people are constantly spamming LFG and Trading messages all over the place, even on global chat, and that makes it very hard to keep the global chat itself clean and readable.

    Now since the global chat is a very useful tool, especially for new players who can use it in order to ask questions and then be provided with useful informations, I would like to suggest if not the presence of moderators, the addition of a kickbot system, which would automatically remove messages whenever they are posted in the wrong chat.

    It is sad that most players are too selfish or just too slow in the head to understand simple boundaries in a game chat unless someone forces them to do so, but given the state of things, I'd say that would be the best way to approach this matter.

    If not moderators or bots, at least another "solution" could be increasing the cap for the blocklist from 120 to 2000; I reached 120/120 in just a few hours (just to give an idea of how many spammers there are…) and even with 120 spammers blocked, the chat is already somewhat cleaner..if the cap was 2000, with the current playerbase, you could significantly cut a major percentage of the total amount of spammers, which would leave you with mostly people who can respect chat sections.


    Greetings,


    Kaikanken.

    Edited once, last by Kaikanken ().

    The global chat is ment to have LFG & trading messages.

    It was a part since 7 years and it should not be changed.


    If you don't like it than disable the global chat.

    Simply as that.

    The trade chat was meant to have the trade messages, and the lfg chat was meant to have lfg messages...why would you say that the global chat was meant to have those?


    Chat sections exist for a reason, same as they do here on the forum or on any other forum or game or discord...the only difference is that pretty much everywhere there is someone or something (aka moderators and/or bots) that makes sure those boundaries are respected by the users, unlike on tera, where the chat is complete anarchy, so you get people spamming WTS/WTB/LFG messages all day long on the global chat, instead of..you know...using the actual Trade and LFG chats, that exist exactly for that purpose.

    except my phrase was meant in a general way, to explain that what someone thinks doesn't equal what everyone thinks. so the You could be you, or a guy at gameforge.. Guess it's my fault for not phrasing it more specifically as "someone doesn't care =/= everybody else doesn't care".


    The fact that at GF they don't care, if anything, makes this matter worse, as they're supposed to care about feedback, if they intend to keep the game up (sure, whales kinda cushion them on that, as they serve as a safety that keeps the game up no matter how crappy they let it get).

    Quote from Kaikanken

    The fact that at GF they don't care, if anything, makes this matter worse, as they're supposed to care about feedback, if they intend to keep the game up (sure, whales kinda cushion them on that, as they serve as a safety that keeps the game up no matter how crappy they let it get).

    exactly, this is the situation atm. and majority of us don't see way to change it, unless you have an idea..

    Hello,


    we have transferred this matter to the responsible department. Thank you for your suggestion!



    Quote from adidtnt

    didn't say me. I said people in gameforge. Show me 1 person there who cares there. If they comment here I will apologize and give you present ingame. Good luck. :)

    ;)

    There's one guy spamming racist stuff on world chat everyday and I reported him many times, but he keeps making 10000 accounts and characters. To this day hes not banned and still spamming world chat because gameforge doesn't give any damn shit.

    Quote from Pomki

    There's one guy spamming racist stuff on world chat everyday and I reported him many times, but he keeps making 10000 accounts and characters. To this day hes not banned and still spamming world chat because gameforge doesn't give any damn shit.

    Hello,


    please contact support about this matter



    Quote from adidtnt

    If that's what it takes for gameforge community manager to comment I'm on it.

    I'm sorry, and whats your in game and which server, i will send you gift.

    No gifts are required. A bit of kindness and understanding would be enough :)


    Stay all safe and healthy!

    i was just talking with a friend saying how working from home makes wonders to gameforge, i think you should make it permanent thing and suggest(forward) to your managers. I think everyone wins in this situation.

    I already reported him 10 times, but he keeps making new accounts and characters. Hes still the same guy spamming world chat with random racist stuff. I just gave up at this point now. Support tells me to mute him but I can't mute him on 10 different chars everyday.