Hi!
I'm back in this game. I wasn't here for a while but today, I'm back with a huge problem. Indeed, I play TERA for now 5 years, I'm a french player (but I decided to ask here because the french community isn't very active in nowhere days), I started the games with a video of a french Youtuber who tried TERA and stopped in 2017, something like that.
I often returned on the game without any problems until today. I got a new computer and on this morning, I downloaded the game. I launched the game with my account and nothing. On every servers, I wasn't able to find my characters. I looked on "Seren", the french server, nothing. I looked on every other servers, nothing. I always see the same thing: The background is moving forward without any characters and instead of the level of my character, there is "level.".
I really don't understand it, maybe my characters are on a server which was down. Every servers saw was PvE servers so I try to stay positive xD.
Did someone had the same problem?
I apologize for the mistakes, I am not a good english speaker but I tried to do my best 
Thanks! Bye!
