Just push on the report button in your support ticket and you will get to the next higher animal in the food chain who is not that much useless like the guy before.
Current Character Event
- DaXmAn
- Closed
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Well no point anyway since I resolved by just re-downloading the whole thing.
It was just funny that support didn't help despite having the technical logs they asked and they didn't even suggested to just re-download the game from scratch.
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on the next day... so tomorrow prolly?
No, it was supposed to be today on 20/11/2019
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Np friend I contacted support and asked if I could get such a reset. But take ur last ticket and read closely: it says the daily login, so the one thing u get from post u get on the first character u log in. Ur nice support guy simply switched the topic on u or didn't understand what u said anyway I guess

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Np friend I contacted support and asked if I could get such a reset. But take ur last ticket and read closely: it says the daily login, so the one thing u get from post u get on the first character u log in. Ur nice support guy simply switched the topic on u or didn't understand what u said anyway I guess

Updates: https://imgur.com/s4jkQ7C https://imgur.com/iojL0ku (please read for each image from the bottom to the top)
So basically Polan didn't understand anything of what I was referring to even if I provided screenshots of what I was talking about, and if this is not enough, he told me that he recognizes that the mistake is something that comes from them because he admitted that they didn't provide any information in any official way regarding this BUT they did the same thing AGAIN since they added some new features to the character event but they didn't say anything about it AGAIN + they didn't fix it.
At this point I hope that they will give some sort of compensation for this issue since they even admitted that it's their fault. -
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Sad.
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Wow i knew the situation on the german labour market is precarious regarding to find specialists for your job, but I didnt expect it is that worse.
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it was a bug. its soon over anyway.