well, there is always tomorrow 
People can't log in
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- Solved
- Kraxler
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Still nothing, there's no support at weekends?
ofc no
its weekend :^) -
Its just for portuguese people, or?
Cant login all day ....
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Its just for portuguese people, or?
Cant login all day ....
nop, germany here
its pretty much random who can't login
great event btw @Athena
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ofc noits weekend :^)
Yes, because companies which provide this kind of services dont have/shouldnt have support at weekends... Just like Blizzard games, Blade and Soul.. oh wait they do.
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We need to ask a day more for the upgrade level, there are people that can play and others can't, it's not right, and it's Gf's fault. T_T
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A friend of mine got past this by connecting to the internet via her mobile phone's network. Then, when she'd gotten the launcher started up, she switched back to her main internet connection and was good to go. I know it isn't an ideal solution, but I hope this helps someone.
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A friend of mine got past this by connecting to the internet via her mobile phone's network. Then, when she'd gotten the launcher started up, she switched back to her main internet connection and was good to go. I know it isn't an ideal solution, but I hope this helps someone.
Well this actually worked even for me :O nice!
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Also worked for me
, thanks! -
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If you can't login like me. Use vpn and change your IP location. That helped for me
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It still doesn't work for me
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It still doesn't work for me
https://www.softether.org/5-download try this and connect to European country
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I thought VPNs gives you a 24-hr ban?
Btw if they can't fix it i hope GF extend all existing event for atleast 2 days. Btw i hope i can claim my missing EP Boost from Support,
Most of them do get you banned for 24hr, some of them work , also GPN's like WTFast work too.
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Most of them do get you banned for 24hr, some of them work , also GPN's like WTFast work too.
Does that mean that those who can not log in are only banned for 24 hr?
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No you would get a specific message if you get banned via vpn
Ah i understand. I hope there will be a solution soon. I still can't log in
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If you can't login like me. Use vpn and change your IP location. That helped for me
This actually got my account blocked. Will just add it into my support ticket to this issues. On the other regard it seemed to have resolved the issue since I can log in on an older/unused mail.
If you consider doing this I suggest you use a dumbster account/make a new one.
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This is one of those routing problems that crop up from time to time. If you get it (as I have, again) there is very little you can do about it but the mobile phone trick does work for some. It's just completely random, country independent, ISP independent and if your game tries to route you through you the failed hardware...unlucky. Always seems to happen at the end of events though, although I suspect that's confirmation bias on my part.
@niathecake you should find your account isn't blocked. I tried a VPN before, got the same message, and as soon as I turned it off my account was unlocked - I hope that's the case for you.
Three or four times a year this happens. It's a free game, tech support goes home at the weekend, but if you were just short of completing event requirements it could be a little frustrating. They'll sort it out on Monday but expect it again in three or four months time. Shrug.
