Character Creation

    Hi,
    i downloaded the game with steam and tried to open it but when i click on create a character i see an image for a couple of second and than it crashes, on the launcher it says the game closed abnormaly.
    I hope you have a solution that doesn't involve downloading it again because i know the files should be fine, i also linked my steam account to an account in the tera site and activated it, for graphic settings i tried some preset and also run it with optimal settings by my nvidea geforce experience, i really don't know what can i do more, let me know if my pc really just can't run it.
    My pc spec using the steam system information:


    Computer Information:
    Manufacturer: Dell Inc.
    Model: Inspiron 7559
    Form Factor: Laptop
    No Touch Input Detected
    Processor Information:
    CPU Vendor: GenuineIntel
    CPU Brand: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
    CPU Family: 0x6
    CPU Model: 0x5e
    CPU Stepping: 0x3
    CPU Type: 0x0
    Speed: 2592 Mhz
    8 logical processors
    4 physical processors
    HyperThreading: Supported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Supported
    SSE42: Supported
    AES: Supported
    AVX: Supported
    CMPXCHG16B: Supported
    LAHF/SAHF: Supported
    PrefetchW: Supported
    Network Information:
    Network Speed:
    Operating System Version:
    Windows 10 (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0
    Video Card:
    Driver: Intel(R) HD Graphics 530


    DirectX Driver Name: nvldumd.dll
    Driver Version: 21.20.16.4590
    DirectX Driver Version: 22.21.13.8165
    Driver Date: 18 Jan 2017
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 59 Hz
    DirectX Card: NVIDIA GeForce GTX 960M
    VendorID: 0x10de
    DeviceID: 0x139b
    Revision: 0xa2
    Number of Monitors: 2
    Number of Logical Video Cards: 2
    No SLI or Crossfire Detected
    Primary Display Resolution: 1920 x 1080
    Desktop Resolution: 3840 x 1080
    Primary Display Size: 13.54" x 7.64" (15.51" diag)
    34.4cm x 19.4cm (39.4cm diag)
    Primary Bus: PCI Express 8x
    Primary VRAM: 1024 MB
    Supported MSAA Modes: 2x 4x 8x
    Sound card:
    Audio device: Altoparlanti (Turtle Beach PX22
    Memory:
    RAM: 8064 Mb

    Sounds better then my notebook and even my notebook can run it, but only on low grafics .... but even so it doesnt crash. If it crashes every time you click on a certain button, it sounds like something's wrong with the file you're accesing.
    Best try should really be reinstalling it. Either again via steam or you download the "normal" launcher on the tera homepage.

    That's exactly what i don't want to do... Do u think at least the normal launcher is etter than steam? Bacause if not i don't think i want to download it again.

    I know that it always succs to reinstall, but if it fails at the same action over again, you must admit it stinks like "broken file" :/
    Well playing via Steam or playing normal doesn't really make a difference. I'm not even sure if you can lock in via normal launcher if your account has been created via steam :o


    I myself have played via both and had no struggles at all :/

    Steam launcher is exactly the same as normal gameforge client. It won't help you. Just dont turn off any launcher when you start the game. If you do it knows to kick you out of server or crash your game. I don't know why but thats how it goes for me. So leave the client where you klick "PLAY" open while you run the game.


    Check here sunny youtube


    Beside the gameplay there are some helping videos maybe you find your answer there.