@gehenna,
neither should point fingers that correct, but what isn't correct is who fault it is...
There should also be a refundable play time that all that they can offer in my opinon,
this thread was made to educate the non-educated people, somewhat like you? reason why i say you is because you dont understand the term "hacks" and "Hackers" so i will explain and i will edit my first post for people to understand better..
HACKERS
Hacker can not hack your account without a USERNAME so if you had a username such as gehenna453521 they couldn't even brute force there way in because they would never know your username..
How do hackers, hacker your account? this is most probally dued to hacking other website such as fansite as seeing if you use same password and username.. as fansite tend to have less secruity depending..
Hacker can not just hack your account but looking at your charater name these type of hacker wait around for a long time, they most probally have you account info already from fansite, they hack a site note down all username and password and save them in a log file and pretent they where never there..
Most forum CP have a log of what IP has access the CP but if they have many moderaters or don't check this could be easily slipped passed anyways, but they got what they wanted..
Also these hacker would also try as many username and password til they find one that actually works, this could mean they have tried over 100 for just 1 that works maybe even more work, this is why i say don't use the same username and password..
Why would hacker do this? well hacker ain't stupid they know people like to use same username and password for everything because it is easier for people to remember and in the gaming industry people like there "Name" another simple technic is not to use your forum name as a username.. or forum username..
authenticators where create not for server secruity purposes but for people who make mistakes, like downloading free guides or going on to sell gold sites or free gold sites? or try use cheats for the game then end up being attached with a virus? can frogster support people who tried to cheat? yes it amazes me something like this was created because people couldn't change the username and password from there forum names or try cheat and end up getting hacked..
What your saying isn't wrong don't get me wrong secruity measure are a must even authenticator because if they have this then it reduces chances of someones mistake and people don't go pointing a finger..
but saying that even with authenticator, if the hacker go through another method instead of keylogging, as they would if authenticator was brought in, they would go for hacking site for usernames and password this is where the gamers come into it..
Anyways last thing i have to say i hope i helped you and please don't take it the wrong way we are both right
and next part is for everyone..
Follow the guide will reduce your chance of being hacked by 95% the last 5% is on frogster to make sure your account is safe, only way hackers are getting people account details like on runeofmagic is if there was a server switch as that is where most loop whole are..
Hope no one get hacked as we all know no one want to get hacked and lose their stuff, its up to frogster and the public to keep your account safe, if you don't wanna change your password monthly then your not really helping yourself in keeping your account safe, gaming industry don't say this because they are lazy or for fun they say it to protect your account..
Enjoy.. One Love..