Just wanna know where to read about terms and conditions for payments?
Reason: Last saturday June 2nd my game account got blocked cause of payment issue, I ordered Tera Thalers payed with visa card, unluckily amount of money never reached gameforge as they say and at same time my personal bank account was charged, so gameforge without warning blocked my game account sending me email notification about blocking account without any guide or solution to problem. Now by sending ticket at the first was standard answer lately he/she couldn't help sending again same ticket to right department as they say. After 4th ticket gameforge managed to email me bank they account number + IBAN to make payment which I did and still no response from them nor did they unblock account.
I also wanna know if this lost days I had does count on tera membership or is membership frozen while blocked?
Wanna know, where is written that they can block game account without warning, even I know is not my fault I am still confused with this kind treatment from gameforge side.
In advance thanks for help
Please talk to the support about your issue. We cannot help you here on the forum.
I believe Gameforge broke it's own rules and now no one have answer for what went wrong and where, just need to fine out by my self where Gameforge made mistake in Standard and Special Terms and Condition
But hey, thanks for your time anyway
Jackpot BG Manahan can someone post board
Hi big fan
please help me with my Tera archer, i had activated the BuddyUp Rewards and i did the first time pvp battleground match that rewards 1.5milion xp and jumped from 29 to 31 instant and didnt recieve the 30lvl reward. im new to Tera, started today this morning and i plan to stay in this game for a long while cuz its amazing game. but these newbie rewards mean a lot to a new player like me, can i get that 30lvl gift plz. is it possible? i already submitted a ticket to support. i wait for reply. i did nothing wrong from my side, justt i decided to do the first ever BG quest and that huge amount of xp got me to 31lvl. i had no idea........
Unfortunately there is nothing I can do about that, for game related issues you need to contact our support: support.en.tera.gameforge.com/ (I don't know if you will get the box or not.)
why gameforce will make more servers? i dont think is good idea :s
Please post your feedback on the forum in the respective threads.
Hello, I just tried logging in to send a support ticket, but unfortunately it got blocked since it did not log me in at all. So I am trying through this way: my tera club was renewed as of yesterday but I did not receive my in game items. Are they on it's way or are the tera club items changed?
Please contact the support if you still need help, a guide can be found here: board.tera.gameforge.com/index…-FAQ-READ-BEFORE-POSTING/
hi , i was playing tera as a free user year ago, i had different chars at different servers, but servers got merged and my all chars are collected at mystel, now when i try to log in it says i have to delete 4 of my 7 chars to log in.
i am a subscriber now but i cant still log in before deleting my 4 chars.
can u help me ?
Please check your thread.
hi dude tera blocked my acaunt maby u can say why?
Please contact the support: support.en.tera.gameforge.com/
I don't know you, but I already like you (/*3*)/
HELLO SIR, U HAZ GOLDS?
3th time server crash under one hour what's going on?
Sysadmin was informed, will keep you updated: board.tera.gameforge.com/index…r-Issues/?action=firstNew
4 times I enter FW and in middle of battle server goes down, sorry to say this but this looks so unprofessional and sad
hellow sir i have bug can u help me plix
all hail the glorious board admin o/
Wie gehts ?[size=10] [/size]:lol:[size=10] [/size]
C'mon everybody let's give a cheer
for a very special honorary engineer
everybody climb aboard the Birthday Train!!
Choo choo "wooo" HAPPY BDAY FOR YOU!!
Liiebe Grüße Vayus ♥
Gz dear BA and... [img]http://i57.tinypic.com/2q1dqfb.png[/img]
Hab dein Titelbild gesehen... Kuroshitsuji!!! *-* Sebbbyyy
Toll das es so Menschen in Tera gibt die das auch gucken *o*
Moin! Danke nochmal für die Files heute - auch wenn's mir im Endeffekt nciht geholfen hat
STALK MICH NET xd